Basics
Services and conveniences
Dining
Accessibility and suitability
Pool and spa
General
Bathroom
Health and safety
Media and entertainment
Parking and transportation
Outdoor
Bedroom
Workspace
Family friendly
Laundry
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and special diet menus upon request. Additionally, food can be delivered to your guest accommodation for added convenience.
Is parking available at the hotel?
Yes, the hotel provides free parking and private parking for guests, ensuring a convenient and hassle-free experience during your stay.
What are the best times to visit the hotel?
The high season at the hotel is in August, offering an ideal time to experience the beautiful view, clean and comfortable rooms, and friendly staff as highlighted in numerous guest reviews.
How are the hotel's cleanliness and customer service?
Guests have consistently praised the hotel for being spotlessly clean, with lovely staff and good food. The staff are described as friendly, approachable, and very quick to respond to all requests.
What are the amenities available in the hotel rooms?
The hotel rooms are well-appointed, clean, and comfortable, with amenities such as a flat-screen TV, radio, and a private bathroom with shower and bathtub. Additionally, the hotel provides cribs for families traveling with young children.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
November is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better deals.
Check for Room Modernization
Some guests noted that certain rooms were in need of updating. It might be worth inquiring about the newly refurbished rooms or suites for a more contemporary experience.
Utilize Nearby Shopping
The hotel is within walking distance of Merryhill shopping center, making it convenient for guests who enjoy shopping.
Verify Room Amenities
Some guests mentioned missing amenities such as a fridge in the room or shower gel. It might be helpful to confirm the availability of these amenities before arrival.
Consider Noise Levels
A few guests reported noise issues, such as a motor hum from a neighboring room or noise from gym classes. Light sleepers may want to inquire about quieter room options.
Opt for Waterfront View Upgrade
Guests found the upgrade to a Waterfront view well worth it, especially for the stunning shower and ample hot water. Consider this option for a more luxurious experience.
Check for Air-Conditioning
Several guests noted the absence of air-conditioning in the rooms, which could be a consideration for those sensitive to room temperature.
Inquire About Breakfast
Some guests found the breakfast overpriced, while others felt it was lovely. It might be helpful to inquire about the breakfast options and pricing in advance.
Consider Special Dietary Needs
The hotel offers special diet menus upon request, which could be beneficial for guests with specific dietary requirements.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | March | $96 | $115 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 0.3 mi | Birmingham | 15.7 mi |