Overview

Copthorne Hotel Merry Hill Dudley
Top Business Hotel

The Waterfront, Level Street, Brierley Hill, DY5 1UR, United Kingdom
+44 138 448 2882

$72+

Overall guest ratings

8.3/10 Excellent
Based on 1,626 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.7
  • 5.7

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    This modern Dudley hotel overlooks the picturesque canal marina and is a short stroll from Merry Hill Shopping Centre.

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    Copthorne Hotel Merry Hill Dudley

    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Spa
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Wedding services
    • Business center
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Beauty salon
    • Express check out
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews of Copthorne Hotel Merry Hill Dudley

    Overall Rating

    8.3 Excellent
    Based on 1,626 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.8 "Lovely bar service, according to 78%."
      7.0 "70% were happy with the room service."
      7.5 "75% said the booking process went smoothly."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.7 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.0 "Desserts were ok, said 50%."
      6.3 "63% thought the snacks were adequate."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
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    Overall Rating

    8.4 Excellent
    Based on 1,008 reviews
    • 9.0 "Terrific location."
      7.1 "Great parking, according to 71%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.7 "Great service."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.2 "72% said the booking process went smoothly."
    • 7.2 "Good breakfast."
    • 6.0 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.2 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.2 "Desserts were ok, said 52%."
    • 3.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
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    Overall Rating

    8.3 Excellent
    Based on 292 reviews
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.0 "High comfort."
    • 6.9 "Pool is mediocre."
    • 6.0 "Food is average."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 3.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
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    Overall Rating

    7.5 Good
    Based on 48 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 6.1 "Average cleanliness."
    • 6.0 "Food is average."
    • 3.7 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 276 reviews
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.2 "Average value."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.7 "Food is average."
    • 5.4 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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