||||Excellent - 41 reviews|
Welcome to the New Comfort Inn Of Willow Springs located in the heart of the Ozarks River Scenic Way. The Comfort inn Hotel is close to many area attractions and local Points of Interest. We are located near the heart of the Ozarks Fair Grounds, and the Historic Court House Square in West Plains Bulit in 1914. The West Plains Motor Speedway, as well as sev...
Overall Rating - Excellent - 41 reviews
Friendly staff, and clean.
No elevator.I would stay there again.
Cleanliness, computer area privacy, breakfast, friendliness of staff but not the manager.
The manager is not friendly, can be sarcastic, and is not accommodating. We have noticed this during two separate stays.As we were checking out, one of the staff accidentally charged us for Room 209 with a 3-night stay instead of Room 109 with a 1-night stay. She called her manager up front to fix the problem. We were ready to leave and had to wait until the manager came to the front (around 5 minutes). The manager then began straightening out the problem including having to work with our credit card and the credit card of the gentleman in Room 209. The manager handed me back the credit card of the gentleman in Room 209 in error. I brought this to her attention and she seemed to be very unapologetic of the entire situation. We were not upset with the staff member, accidents do occur but the manager's behavior was unacceptable. I have not received my...