||||Excellent - 808 reviews|
When you stay at Grotto Bay Beach Resort in Hamilton Parish, you'll be near the airport and minutes from Blue Hole Park and Crystal Caves. This all-inclusive resort is within close proximity of Bermuda Perfumery and Ferry Island Fort. Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Wireles...
Overall Rating - Excellent - 808 reviews
Less than 5 minutes from the airport. Staff extremely friendly and helpful. Room large, clean and comfortable with an excellent view of the bay. Food in restaurants were good. Not great but good enough. Bus stop a short walk down the drive. Scooter rental just outside the grounds. Bus passes gained access to all buses and ferries which will get one to any part of the islands easily.
Bathroom was small. Grounds were well removed from Hamilton, the Dockyards and elsewhere. One needed to take 20 minute bus ride or the more expensive taxi to get anywhere.
Location was beautiful but amenities were lacking. Great piece of property but a very small beach that filled up quick, out of date pool area, gym/fitness center that had 3 machines stuffed in an area the size of a closet. No place to get away and relax
Staff was unfriendly, rooms were unclean, everything was out of date and way too expensive, terrible value for money. Stayed for 8 days on island, 3 in this hotel. Had much better time at other hotels on the island of similar cost and star level.Showed up to Grotto Bay after spending 5 days at the Hamilton Princess on the other side of Bermuda. Loved my stay at Fairmont, good value for the money, friendly staff, clean/sharp facilities, etc. Couldn't be any further from the case at Grotto Bay. From the moment we came in we were treated with unfriendly staff that was not accommodating and acted as if our presence inconvenienced them. Room was musty and loud (A/C unit is in each room and very noisy)....