Apa Hotel Kobe Sannomiya

Some guests have mentioned concerns about cleanliness, such as black mold in the bathroom and a rumpled bed. However, others have found the hotel to be tidy and well-maintained, with new consumables provided daily.

The hotel's location is praised for being within walking distance of the station and close to convenience stores. However, some guests feel that it is not within the busy shopping area, although still reachable for shopping and public transport needs.

The staff have been described as friendly and helpful, with some guests appreciating their English proficiency. However, there have been instances where guests felt that their requests were not accommodated, such as the refusal to merge two single room bookings into one double.

Several guests have mentioned that the rooms felt small and cramped, with some finding the beds and pillows to be hard. Additionally, there have been reports of untidy rooms and the presence of insects.

The hotel offers access to coin laundry, a stable free Wi-Fi connection, and Pride Fit pillows for a comfortable sleep. However, some guests have noted the limited availability of laundry machines and the small room size.

Several guests recommended booking a room with a city view, providing a pleasant outlook and enhancing the overall experience.

Some guests found the rooms to be small, so if space is a priority, consider upgrading to a larger room category.

A few guests mentioned issues with cleanliness, including mold in the bathroom and untidy rooms, so it's advisable to check recent reviews regarding cleanliness before booking.

The hotel's proximity to Sannomiya station was highlighted as a positive aspect, making it easy to access public transportation and explore the area.

Guests appreciated the convenience of having access to coin laundry facilities, which can be useful for longer stays.

Some guests mentioned the availability of special pillows, such as the Pride Fit pillow, which contributed to a comfortable sleep experience.

The hotel's Wi-Fi was praised for its stability, making it suitable for work and teleconferencing, but some guests noted that there was only one washing machine and one drying machine available.

The hotel staff were commended for their friendliness and English proficiency, providing a welcoming environment for international guests.

A few guests mentioned that the rooms felt close to neighboring rooms, so light sleepers may want to consider this aspect when choosing a room.

Guests appreciated the provision of new consumables daily and the strong Wi-Fi signal throughout the hotel, contributing to a comfortable stay.