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One location in Lakewood
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Reviews
3.6 Poor
Jun 2020
Pros:
The staff was nice, they were helpfulCons:
The car was late to drop off and was not cleaned out but we were going on a family trip so we needed to leave. There was a nail in the drivers side tire and we used fix a flat and after hours drop off so I could not tell them. Not sure if the nail was in the tire when we picked it up but we were far from any towns and limited cell service so we did what we could do.10.0 Wonderful
May 2018
Pros:
In person customer care was outstanding5.2 Fair
Apr 2016
Pros:
Easy after hours drop off box.Cons:
Only issue was Avis Lakewood overcharging me at return. They quickly fixed this after I called customer care, but I don't appreciate having to find extra unauthorized charges on my credit card and spending time on the phone to get it fixed.One location in Lakewood
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Reviews
8.0 Very good
Dec 2023
2.0 Poor
Sep 2023
10.0 Wonderful
May 2021
Pros:
all good. no hassles checking out or in. car ran great. no other issues.Cons:
n/a. all good.2.4 Poor
Oct 2020
Cons:
They have double charged me. Hertz has a sleazy way of making it seem like you pay one thing but then they charge you much more later. I will not be renting through kayak again because this is a shady practice y'all are linking users up for.10.0 Wonderful
Oct 2020
Pros:
Well I forgot her name, but the Landry was great. Made it quick and painless. The car was perfect for my trip and couldn’t have been happier. Thanks.Cons:
Everything was great5.6 Fair
Jun 2020
Cons:
The pickup location was not even open at the time I was supposed to pick up my vehicle. Then I had to drive another 45 miles to the airport to pick up an alternative vehicle. Website information is not accurate and very poor overall experience.One location in Lakewood