Hotel Regina Terme

The hotel offers a charming old-fashioned style, beautiful historic building, and immaculately clean and quiet rooms. Guests can enjoy the indoor/outdoor swimming pools and a lovely breakfast hall.

The hotel's thermal pool provides a very relaxing experience after a long hike, with unfiltered hot spring water. Guests can also enjoy onsite massage services.

The hotel provides a kitchenette with a fridge, stove, and oven in the rooms, but there is an additional cleaning fee of 50 CHF to use the stove or oven. The thermal pool is closed on Wednesdays, and there are extra charges for spa and sauna access, pool games, parking, and city tax.

The hotel is an excellent choice for those seeking an isolated and peaceful retreat surrounded by nature. It is also a great option for hikers and those looking to relax in the thermal pool with natural spring water.

The staff is described as welcoming, friendly, and helpful, providing quick service and making guests feel at home. However, there are some concerns about the front staff experience and the need for improved cleaning service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests were surprised by the extra charges for services such as spa access, parking, and city tax. It's advisable to inquire about these additional costs at the time of booking to avoid any unexpected expenses.

Due to the hotel's isolated location, guests recommended bringing snacks and food to avoid late-night hunger, as the hotel's dining options may be limited during certain hours.

The hotel's shuttle service may not always be available, so it's advisable to check the availability of the shuttle, especially if traveling with children or heavy luggage.

While some guests praised the spacious and comfortable rooms, others noted issues with cleanliness, such as worn-out bedsheets and towels. It's recommended to check the room's condition upon arrival and request a change if necessary.

The hotel's pool is closed on Wednesdays, which was not communicated to some guests during the reservation process. It's advisable to confirm the availability of the pool, especially if it's a key amenity for your stay.

Some guests reported issues with room amenities, such as broken bed bases and non-functional fridges. It's advisable to check the functionality of amenities upon arrival and request replacements if needed.

Guests staying in rooms with kitchenettes noted a lack of kitchen equipment and utensils. It's recommended to inquire about the availability of these items if planning to use the kitchenette during the stay.

Some guests experienced a lack of information about hotel facilities, additional charges, and local area details during the check-in process. It's advisable to request comprehensive information upon arrival to avoid any misunderstandings.

While the hotel has a retro charm, some aspects may feel dated. Guests appreciated the unique character of the hotel, but it's important to consider individual preferences for modern amenities and decor.