the location and the the welcoming staff and service on the floor(bathrobe ,chargers,slippers etc...)
the single room are small but ok but no heating in the bathroom so basically a little cold
The helpful staff.
The poor quality of the first room we were put into. It was small,hot and noisy.
I really liked the location and in rarticularly the fact that our room had view on Sloan Sq
The fact that the roam generally and especially the bathroom was rather small
I have to give the Sloane Square Hotel five stars for great service. Everybody at the front desk was helpful and friendly... when I phoned them from the airport to say I couldn't find my passport, they called back soon saying that they'd found it and used their trusted private-taxi service to send it out to me! Brilliantly handled. The room itself was very nice, good-sized by European standards, and the whole hotel has a lot of style. Location: ideal for anybody who shops at Hugo Boss or Tiffany or other such shops; that's not me but it's certainly a nice neighborhood. Expensive? Yes, but all London hotels are outrageous.
Very comfortable bed
Time taken to be allocated a room. Room was occupied when we got to it so had to start whole process again!
Perfect location, helpful staff and the food at hotel's restaurant is exquisite
efficient staff, nice room, timely service
only one computer in the business center, room service breakfast could have been better
Problem with the heat and thermostat in our room
The modern degin and interiors of the room. The closeness to sloane square tube and Kings Road shopping
The Staff was so kind and informative.The rooms were comfortable; specially the beds!!! Next time I go to London, I would again stay there without any hesitation.