DoubleTree by Hilton London - Marble Arch

The hotel offers complimentary fresh-baked cookies upon arrival, two restaurants including one with a Michelin star, complimentary WiFi, a 24-hour business center, fitness center, and in-room beauty treatments for an additional charge.

Guests have mentioned that the hotel is very clean, with large comfortable beds and towels, but some have expressed concerns about the noise and the need for room refurbishment.

Some guests have mentioned that the rooms are small and noisy, with issues related to the heating system, lack of refrigerator, and outdated decor. Additionally, some guests were disappointed with the size and view of their rooms.

The hotel is located steps from Marble Arch and Oxford Street, close to Hyde Park, Regent Street, Madame Tussauds, and Buckingham Palace. It is also near various tourist attractions such as Piccadilly Circus, St James's Palace, and the National Gallery.

Guests have praised the friendly and helpful staff, but some have expressed concerns about the reception staff, room readiness, and the behavior of front desk staff.

Some guests reported noise disturbances from the lifts, so consider requesting a room away from the lifts to ensure a quieter stay.

Despite the hotel being advertised as having balconies, guests noted that none of the rooms actually had balconies. It's advisable to confirm specific room amenities before booking.

Ground floor rooms facing the main street lack privacy unless the night curtains are fully drawn. If privacy is a concern, it may be best to avoid these rooms.

Guests who requested quiet rooms but did not receive them experienced disturbances during their stay. It's recommended to emphasize the need for a quiet room during the booking process.

Some guests received rooms different from what they had booked. It's advisable to double-check the room type upon arrival to ensure it matches the booking.

Several guests mentioned unexpected charges for additional orders and services. It's recommended to inquire about potential additional charges before making requests.

Guests staying on the ground floor with permanently closed curtains faced a view of a back yard, causing discomfort. It's advisable to confirm the room's view and natural light availability before finalizing the booking.

Some guests experienced noise disturbances from staff and guests due to the proximity of their rooms to the reception area. It's advisable to consider potential noise levels when selecting a room.

Some guests noted that certain rooms were small and in need of refurbishment. It's advisable to inquire about the room's condition and size before booking.

Guests with mobility concerns were allocated a disabled room with a hospital-like bathroom, contrary to their preferences. It's recommended to explicitly request a walk-in shower if needed to avoid unsuitable accommodations.