DoubleTree by Hilton London - Marble Arch

Hotel is clean and comfortable in an amazing location, very close to tube station and easy to find. The staff were very welcoming. Our room was perfect for our stay. I would definitely stay here again.

Pros: Location was amazing and the warm cookies that we received upon check in was a nice touch!

Cons: No.

We would not hesitate to stay here again. We arrived in the early afternoon on an extremely hot day in early August and were given access to our room, which while somewhat smallish, was very adequate, great air conditioning,comfortable bed and a nice modern bathroom.

Pros: It is a lovely hotel, is 1. in a great location, just a block off Oxford Street and its great shopping and about three short blocks from the famed Marble Arch itself. 2. Cordial check in service and desk clerks. 3. Knowledgeable and helpful concierge.

Cons: Somewhat pricey restaurant.

Pros: excellent location, very clean and friendly staff offering great service.

housekeeping staff didn't always understand what was wanted. despite the minor problems, everyone was friendly and tried to accommodate us. we would stay again if the price was right. i think the housekeeping staff did a good job, but housekeeping management needs to communicate better with the staff. for example, we asked for face cloths and hung them up to reuse them, but every day they would be gone and we'd have to ask for more again. small problem, but we shouldn't have to keep asking. finally we just hung them in the closet. the towel racks and magnifying mirror were a little too high (i'm 5 feet tall). overall, a thumbs-up for the hotel and staff. the cumberland sausage on bread at marks and spencer made a great breakfast (on the next block). their bakery section in the food court was pretty good too (pretzels and croissants). tons of shopping on oxford street. reminds me of 34th street in NYC. great local restaurants a few blocks away, beautiful parks in the neighborhood. don't miss the wallace collection (free) within walking distance. we also took the underground to windsor castle. so much to see in london! go to leicester sq. to the ticket booth for same day show tickets - it's worth it. chinatown is right next to the theater district-the pork buns are pretty good. portobello road on saturday for some bargain shopping and street food. not to mention all the usual museums and attractions (the british, the tates, the national gallery, buckingham palace, etc.).

Pros: location was great for shopping, close to the underground station for the Central line. good size room and bath, very modern. we stayed 8 nights. the staff was very helpful.

Cons: it took a while to figure out the lighting and heating system. all the lights were halogen and didn't light the room that well (only in spots). the tub had half a glass enclosure (strange!) so there was water on the floor when the shower was used.

The hotel has a great location at Marble Arch and is very accessible to all of the central London sites. I thought it was a great deal for the quality of the hotel and the location.

Pros: The staff at the front desk were fantastic and a pleasure to deal with. They were very efficient and quickly answered every question that we had.

Cons: This hotel was great - no issues