It is hard to find a better way to greet the morning in Los Angeles than with the stunning views from the Sheraton's 26th-floor restaurant and breakfast room. Located in the heart of downtown L.A, the Sheraton provides a peaceful home away from home amid the excitement of the city of angels.
About the hotel
Located directly across the road from the 7th Street subway station, the Sheraton is in an ideal location from which to explore the city. All guest rooms are equipped with air-conditioning, WiFi (for a small charge), room service (during specified hours) and work desks, as well as the Sheraton's trademark Sweet Sleeper beds and pillow-top mattresses. A 24-hour business center and valet parking are also available
Amid the many sights and sounds of Downtown Los Angeles with its countless bars and restaurants, the hotel enjoys a location in close proximity to Macy's Plaza, the Los Angeles Central Public Library, the Orpheum Theatre and the U.S Bank Tower. The nearby Staples Center hosts world-class musical, cultural and sporting events, while guests looking for some respite from the energy and activity of the city can find some peace and quiet at Pershing Square, just one block away, which also hosts outdoor concerts during the summer.
I was over billed and nobody return my calls.
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.
The staffs were very helpful and the room are very need and comfortable to live in.
The bed was very comfortable
I did not like that we could not crack open the window. There was no pool.
I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding.
I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!
The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel.
The wireless internet is very expensive!!!
the marathon, the food
It was extremely convenient to the Amtrak station. The hotel facilities are great.
Location to where I needed to go.
The room is outdated and needs renovation/redesigning.
Shopping Centre adjacent; high quality restaurant; very friendly bar staff; very friendly overall. Felt very much at home.