|Value for money||4.5|
|Distance to city center||3.3 mi|
|Nearest Airport||Los Angeles|
|Distance to airport||11.3 mi|
|"The bed was great."||(in 29 reviews)|
|"Good location in downtown LA."||(in 25 reviews)|
|"Close proximity to everything, extremely friendly staff."||(in 39 reviews)|
|"No free WiFi"||(in 4 reviews)|
|"Was under construction and had only one working elevator and no stairway access."||(in 4 reviews)|
|"Only two of four elevators were working and those two were not working properly."||(in 4 reviews)|
|beautiful lobby||in 26 reviews|
|bed little firmer||in 55 reviews|
|close many restaurants and entertainment||in 20 reviews|
|construction going||in 57 reviews|
|elevators were working||in 24 reviews|
|friendly staff||in 116 reviews|
|great hotel||in 111 reviews|
|homeless people||in 16 reviews|
|location in downtown||in 51 reviews|
|los angeles||in 5 reviews|
|near to a metro||in 18 reviews|
|newly renovated||in 18 reviews|
|nice room||in 143 reviews|
|pay for wifi||in 22 reviews|
|staples center||in 5 reviews|
|valet parking||in 78 reviews|
A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.
Great stay!!! Highly recommend!!
Green option to get points, guest services, room was clean, nice gym
Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
Overall experience/ patio
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
I was over billed and nobody return my calls.
Most comfortable hotel beds
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
It is hard to find a better way to greet the morning in Los Angeles than with the stunning views from the Sheraton's 26th-floor restaurant and breakfast room. Located in the heart of downtown L.A, the Sheraton provides a peaceful home away from home amid the excitement of the city of angels. About the hotel Located directly across the road from the 7th Street subway station, the Sheraton is in an ideal location from which to explore the city. All guest rooms are equipped with air-conditioning, WiFi (for a small charge), room service (during specified hours) and work desks, as well as the Sheraton's trademark Sweet Sleeper beds and pillow-top mattresses. A 24-hour business center and valet parking are also available Nearby attractions Amid the many sights and sounds of Downtown Los Angeles with its countless bars and restaurants, the hotel enjoys a location in close proximity to Macy's Plaza, the Los Angeles Central Public Library, the Orpheum Theatre and the U.S Bank Tower. The nearby Staples Center hosts world-class musical, cultural and sporting events, while guests looking for some respite from the energy and activity of the city can find some peace and quiet at Pershing Square, just one block away, which also hosts outdoor concerts during the summer.
Based on 2,255 reviews
Bar and Beverages
Value for money
Policies vary by room type and provider.
Downtown is known for: fashion district, urban, skyscrapersMore
Learn about Los Angeles on KAYAK
|Los Angeles||11.3 mi|
|Santa Monica||11.3 mi|
|Los Angeles-Union||1.4 mi|