Guest reviews
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Overall Rating
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8.8 "Vibe was good."8.9 "89% thought, the
hotel was modern ." 7.6 "76%enjoyed the lobby entrance ." 9.5 "95%enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." 10.0 "100% thought thehotel was luxurious ." -
8.8 "Very nice wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.5 "Location is great."9.7 "97%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 7.6 "Easily accessible by car , said 76%." 10.0 "100% thought it waseasy to get to the train station ." 9.4 "City centre within easy reach , said 94%." -
8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." 9.2 "Hotel security was great , thought 92%." 7.8 "78% werehappy with the room service ." 7.1 "Management was excellent , said 71%." 9.0 "90% werehappy with the shuttle service ." -
8.0 "Rooms are great."9.0 "90% said the
beds were comfortable ." 7.8 "78% saidrooms were clean ." 8.0 "80% thoughtrooms were spacious ." 8.8 "88% thought theview was good ." 7.9 "79% appreciated themodern rooms ." 7.2 "72%enjoyed the furniture ." -
6.2 "Breakfast is mediocre."6.1 "
Breakfast prices were ok , according to 61%." -
5.0 "Internet is average."5.3 "53% thought it was
adequately priced ." -
4.2 "Value below average."
Overall Rating
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8.9 "Vibe was good."9.1 "91% thought, the
hotel was modern ." 10.0 "100% said it was astylish hotel ." 7.8 "78%enjoyed the lobby entrance ." -
8.5 "Generally very clean."8.1 "81% said
rooms were clean ." -
8.4 "Location is great."9.7 "97%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
8.2 "Rooms are great."9.1 "91% said the
beds were comfortable ." 8.1 "81% saidrooms were clean ." 7.8 "78% thoughtrooms were spacious ." 8.9 "89% thought theview was good ." 8.2 "82% appreciated themodern rooms ." -
6.9 "Average amenities."6.7 "67% thought the
building was acceptable ." -
6.1 "Breakfast is mediocre."
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4.8 "Internet is poor."
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4.1 "Value below average."
Overall Rating
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9.0 "Awesome vibe."10.0 "100% thought the
hotel was luxurious ." -
8.5 "Location is great."10.0 "
Near to public transport , according to 100%." 8.2 "Easily accessible by car , said 82%." 9.7 "97%liked the proximity to shopping ." -
8.2 "Great service."9.4 "94% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
7.9 "Nice rooms."8.8 "88% said the
beds were comfortable ." 8.1 "81% thoughtrooms were spacious ." 7.8 "78% saidrooms were clean ." 8.7 "87% thought theview was good ." -
6.5 "Breakfast is mediocre."6.6 "
Breakfast prices were ok , according to 66%." -
4.9 "Internet is poor."
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3.9 "Value below average."
Overall Rating
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8.7 "Vibe was good."
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8.2 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.1 "Location is great."9.5 "95%
liked the proximity to shopping ." -
7.8 "Nice rooms."7.8 "78% thought
rooms were spacious ." 8.6 "86% thought theview was good ." -
7.1 "Good amenities."
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5.1 "Internet is average."
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4.4 "Value below average."
Overall Rating
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8.9 "Vibe was good."
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8.6 "Location is great."
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8.3 "Great service."9.3 "93% found the
staff to be very friendly ." -
7.6 "Nice rooms."8.5 "85% said the
beds were comfortable ." 7.0 "70% saidrooms were clean ." -
7.3 "High comfort."8.5 "85% said the
beds were comfortable ." -
7.0 "Good amenities."6.8 "68% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Overall experience/ patio
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8.0review from
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
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10.0review from
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
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6.5review from
Nothing I was over billed and nobody return my calls.
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8.5review from
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well. We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
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4.7review from
Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.
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5.7review from
location
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7.4review from
The staffs were very helpful and the room are very need and comfortable to live in.
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6.0review from
The bed was very comfortable I did not like that we could not crack open the window. There was no pool.
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5.6review from
I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding. I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!
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6.8review from
The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel. The wireless internet is very expensive!!!
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8.0review from
the marathon, the food
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7.6review from
It was extremely convenient to the Amtrak station. The hotel facilities are great.
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4.8review from
Location to where I needed to go. The room is outdated and needs renovation/redesigning.
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7.6review from
Shopping Centre adjacent; high quality restaurant; very friendly bar staff; very friendly overall. Felt very much at home. No
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10.0review from
Overall experience/ patio
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8.0review from
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
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10.0review from
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
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8.5review from
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well. We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
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8.0review from
the marathon, the food
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7.4review from
The staffs were very helpful and the room are very need and comfortable to live in.
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6.8review from
The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel. The wireless internet is very expensive!!!
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7.6review from
It was extremely convenient to the Amtrak station. The hotel facilities are great.
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7.6review from
Shopping Centre adjacent; high quality restaurant; very friendly bar staff; very friendly overall. Felt very much at home. No
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6.5review from
Nothing I was over billed and nobody return my calls.
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4.7review from
Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.
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5.7review from
location
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6.0review from
The bed was very comfortable I did not like that we could not crack open the window. There was no pool.
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5.6review from
I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding. I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!
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4.8review from
Location to where I needed to go. The room is outdated and needs renovation/redesigning.
