Great stay!!! Highly recommend!!
Green option to get points, guest services, room was clean, nice gym
Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
Overall experience/ patio
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
I was over billed and nobody return my calls.
Most comfortable hotel beds
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
Surrounded by revitalized downtown streets, hotel guests at Sheraton Grand Los Angeles are welcomed with pet-friendly rooms, luxury amenities and superb service. Unwind in our spacious, updated rooms and suites, which feature contemporary decor, our signature beds, flat-screen TVs, over sized work desks and Wi-Fi. Club-level accommodations allow access to Sheraton Club amenities, including complimentary breakfasts and hors d'oeuvres. Savor farm-to-table cuisine at District on the Bloc or sample libations and light bites at The Lobby Bar. Take advantage of our state-of-the-art fitness center with impressive views of the city. If you are planning an event in downtown LA, you'll appreciate the 35,000 square feet of sophisticated indoor and outdoor spaces, superb catering and dedicated event specialists. The hotel's location places guests in a booming shopping, dining and entertainment hub. It's also close to the Staples Center, Dodger Stadium, the Convention Center, Koreatown and the Fashion District.
Based on 2,232 reviews
Value for money
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