|Distance to city center||3.3 mi|
|Nearest Airport||Los Angeles|
|Distance to airport||11.3 mi|
|"The bed was great."||(in 29 reviews)|
|"Good location in downtown LA."||(in 25 reviews)|
|"Close proximity to everything, extremely friendly staff."||(in 39 reviews)|
|"No free WiFi"||(in 4 reviews)|
|"Was under construction and had only one working elevator and no stairway access."||(in 4 reviews)|
|"Only two of four elevators were working and those two were not working properly."||(in 4 reviews)|
|bed was very comfortable||in 26 reviews|
|close many restaurants and entertainment||in 15 reviews|
|comfortable room||in 73 reviews|
|great and staff||in 71 reviews|
|great hotel||in 58 reviews|
|hotter than usual||in 3 reviews|
|location is great||in 38 reviews|
|macy||in 14 reviews|
|near to a metro station||in 17 reviews|
|organic farm||in 2 reviews|
|parking should be free of charge||in 8 reviews|
|pay for wifi||in 22 reviews|
|restaurant downstairs||in 10 reviews|
|resteraunts bars||in 1 review|
|room was ready||in 73 reviews|
|rude desk staff||in 12 reviews|
|valet parking||in 19 reviews|
|weather was hotter||in 3 reviews|
A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.
Great stay!!! Highly recommend!!
Green option to get points, guest services, room was clean, nice gym
Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
Overall experience/ patio
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
I was over billed and nobody return my calls.
Most comfortable hotel beds
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
Those who are looking to stay in the downtown Los Angeles area will want to consider Sheraton Grand Los Angeles. This is a pet-friendly property that offers a range of luxury amenities and services for the guests who choose to stay there. It also has a convenient location that is close to many areas that people will want to visit. The hotel, built in 1973, has a smoke-free policy. Guests can choose from a range of different rooms, 496 in all, while they are at the hotel. There are traditional rooms, deluxe rooms, suites, and a parlor room. Some of the various types of amenities that can be found in these rooms include air conditioning, televisions with premium TV channel access, coffee/tea makers, private bathrooms, desks, a hairdryer, refrigerator, daily housekeeping, an iron and ironing board, an in-room safe, and WiFi for a surcharge. The hotel has a wealth of features for the guests. It offers a state-of-the-art fitness center, complimentary breakfast, views of the city, meeting rooms, a business center, and more. The hotel has plenty of dining options, as well. Options include The Brasserie for dinner, the Hope Street Bar, and District on the Bloc. When staying at Sheraton Grand Los Angeles, guests will find that they are close to everything that the city has to offer. They can find places to shop, visit the Los Angeles Convention Center, Staples Center, and more. In addition, there are plenty of places in the area to dine. These include Wild Dogs Grill, Dublin’s Irish Pub, and The Counter.
Based on 2,230 reviews
Policies vary by room type and provider.
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|Los Angeles||11.3 mi|
|Santa Monica||11.3 mi|
|Los Angeles-Union||1.4 mi|