Location is good and the cost of the room is good for the level of accomodation. The environment is relaxing and very international.
Two things: I would have given the value a 'good' mark because the room is 'good' but the cost of the breakfast is absolutely ridculous. 23Euro for the Continental Buffet is a crime. It should be ~10-12Euro. Second, the name and address needed to be updated on my bill since my wife checked in and it needed to be under my name for business purposes. The clerk indicated this would be difficult and I didn't have time so I left without changing it. However, when my secretary contacted the hotel, they promptly, and apparently quite easily, changed it and emailed her an update ... however, then the room rate was incorrect and the total did not reflect the itemized. She then asked for another update which again was easy. Puzzling.
The vicinity to the city centre, the water, tea, sweets near the reception, the big room (we had the junior suite)
I would have expected more extras for a junior suite, like tea and coffie facilities, internet for free, room to the inner side and not to the street and a balcony, a bath tub with bubbles or some whirlpool and not only a normal bath tub.
Confortable bed; well equiped bathroom and good shower pressure; free parking.
TV too small and old; black stains on room's cream carpet; reception not answering the phone.
The room was simple, but quietly elegant. The staff was helpful and charming, warming up when treated courteously.
Excellent service and amenities. Very good location in the center city.
Room was very clean, though smaller than expected. Breakfast was excellent, with good choice. Staff polite and friendly.
Due to a wedding party at the hotel, about which we were not informed at check-in, there was serious noise disturbance until approx. 3:30 am, making it impossible to sleep. At check-out we did make known our dissatisfaction with this situation though were still required to pay full room rate. Would not recommend this hotel for weekend travellers intending to catch up on some sleep. Rooms at the front of the hotel also suffer noise from the very busy street - due to having no aircon its neccessary to leave the window open with exacerbates the problem.
The view on the Parc of Belair; the breakfast buffet; the friendliness of the staff
Due to a wedding party in the hotel, there was a lot of noise until approximately 2 o'clock in the morning... not optimal for guests who would like to sleep... It was quite warm in the room, I do not think there is airco?
Location, parking facilities, complimentary drinks/buffet
Room booked was not avail. However, they updraged us as a result.
The very warm welcome from reception staff and the whole ambience, the room service meal of the evening was A1 and the breakfast was exceptional. Secure car parking vey good facility.
We were in room 212, missing bedside table and although the TV was well hidden for the look of the room it was very difficult to view. Balcony furniture would have been good idea.