Cleanliness of room, free wireless internet
The location was great and the staff were very helpful. I would recommend this hotel for people interested in the museums and downtown area of Madrid.
The rooms were spartan and worn. There was no soap in the bathroom and the shower did not work properly. The shower head would not stay on the wall and the water temperature control was very inconsistent.
good location,good staff,and quiet room
too simple in bathroom,no bath gel or shampoo.
The staff are perfect, they are even better than most of 5 start hotels....They were smiling and cheerful and helpful. Morning shift girls or evening shift guys all are perfect.
Great location, friendly staff, clean
If your room faces Gran via don't expect silence.
extremely friendly and helpful staff. english speaking. fantastic location, just outside metro station. free wireless internet.
aircon not working well.
Staff is very good and the hostal is in a excellent location.
Friendly and helpful staff
Free wireless internet could have been great