Overview

Hostal Excelsior

Gran Via, 50 - 2o, 28013 Madrid, Madrid, Spain
+34 915 473 400

$40+

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Rates

Overall guest ratings

7.7/10 Good
Based on 595 reviews
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Review highlights

  • 9.5
  • 9.1
  • 2.5
  • 2.0

Good to know

  • Professional service

Nearby

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car rental
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 595 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 7.0 "High value."
    • 2.5 "Disappointing internet connection."
    • 2.0 "Awful rooms."
    • 1.9 "Terrible amenities."
    • 1.8 "Quite uncomfortable."
    • 1.6 "Horrible vibe."
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    Overall Rating

    7.8 Good
    Based on 345 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 1.9 "Awful rooms."
      0.7 "93% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      2.2 "78% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
    • 1.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 1.4 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      1.0 "90% said rooms were small."
      0.0 "100% criticized the small bathroom."

    Overall Rating

    8.0 Good
    Based on 89 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 2.5 "Awful rooms."
      1.1 "89% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
    • 2.5 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall Rating

    7.4 Good
    Based on 160 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 7.3 "High value."
    • 2.3 "Awful rooms."
      0.7 "93% complained about the bathroom."
      1.0 "90% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
    • 1.8 "Quite uncomfortable."
      1.3 "87% thought it was too noisy."
      1.0 "90% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
    • 1.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    data provided by TrustYou

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