Overview

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Hostal Excelsior

Gran Via, 50 - 2o, 28013 Madrid, Madrid, Spain
+34 915 473 400

$36+

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Rates

Overall guest ratings

7.7/10 Good
Based on 624 reviews
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Review highlights

  • 9.7
  • 2.5
  • 2.5
  • 2.1

Good to know

  • Friendly service

Nearby

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car rental
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 624 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
    • 2.5 "Awful rooms."
    • 2.5 "Disappointing internet connection."
    • 2.1 "Quite uncomfortable."
    • 1.4 "Horrible vibe."
    • 1.3 "Terrible amenities."
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    Overall Rating

    7.8 Good
    Based on 318 reviews
    • 9.7 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 2.3 "Awful rooms."
      0.8 "92% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      0.6 "94% said rooms were small."
      2.7 "73% thought the tv was sub-standard."
      1.2 "88% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
    • 1.9 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      0.6 "94% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 1.6 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."

    Overall Rating

    8.0 Good
    Based on 112 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 3.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
    • 2.8 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
    • 1.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall Rating

    7.6 Good
    Based on 193 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 2.6 "Awful rooms."
      0.9 "91% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
    • 1.9 "Quite uncomfortable."
      1.3 "87% thought it was too noisy."
      2.4 "76% didn't like the uncomfortable beds."
    • 1.3 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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