Hotel Lusso Infantas is a 4-star establishment at the heart of Madrid. The building is a protected heritage site by law given its archaeological value. Located in the desirable Chueca district, just a stone's throw from Gran Vía and close to the cultural, commercial and financial hub around Calle Alcalá, Paseo de la Catellana and Paseo de Recoletos. The hotel's location is perfect for guests visiting on business and those looking to emerge themselves in the city's culture
Great location to walk to all museums and tourist attractions and great shopping and eating. On a cool street just around the corner from Metro stop.
Small room. Hard bed and not many pillows. Still a great value.
Very good position, near the center and the underground
Poor barh amenities
i like the location amazing close to everything almost i dont need to use a taxi.i would recommend .
the only thing i didnt like is everyday i put the sign of no disturb and i leave my room and when i comeback they change it and they clean my room which is i didnt ask for cleaning so i explain to the reception and they inform the cleaning lady ....at next time they throu my personal shampo they found it and i could not do anythiung anyway its fine loool and it was my final day but i had to use there shampoo :( which i dont like to use hotel shampoo ever.
This is a beautiful, well-maintained property in a central, convenient location. All requests for the room were met, and the facility was quiet and had the amenities expected in a four star establishment. The staff was overall wonderful, and would have rated excellent but for one individual.
The hotel phone system seemed unable to connect us to an international operator to make a collect call to our credit card issuer; the front desk staff, however, who were always cheerful and helpful, eventually connected us directly to the credit card company. A bigger problem was the attendant for the buffet breakfast on Friday (another young woman managed the breakfast on Wednesday, and she was quite helpful). On Friday, however, coffee was only served once and halfway through the meal, and our complaint about the cold and overly salty scrambled eggs was ignored. This was a disappointing lapse in a wonderful hotel, with an otherwise excellent staff.
Great location between Gran Via and Chueca. Close to Banca de España metro. Quiet.
Wooden floors mean there is a lot of noise from other rooms and hallways. Walls also seem very thin. Can hear everything.
The location was central and close to restaurants and bars. The buffet breakfast was very good. The staff were very helpful with any queries we had.
This was a phenonemal place to stay in Madrid. It is perfectly located off of the Gran Via and is in a quiet neighborhood. We were able to walk to the Prado and the other museums in the area. The staff was especially gracious and went out of their way to secure any service we needed.
Clean , modern and businesslike.
Hard to be recognized as a Hotel. Entrance trees-flowers need upgrading..... Eingangsbereicht ergr
good choice for a short break with adequate facilities in a convenient location