|General||24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Designated smoking area, Express check out, Gay friendly, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Babysitting/child services (surcharge), Beauty salon, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
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Excellent, 1,372 reviews across the web
|Service||95% found the |
|Breakfast||81% found the |
|Reception||86% said the |
|Beds||79% said the |
|Service||78% thought the |
|Price||Price is tolerable. Only 54% had positive things to say about it.|
|Internet||Internet is average. Only 63% positive comments.|
|Grounds||Grounds are not bad. Only 58% gave positive feedback.|
|Fitness Area||71% |
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Very friendly and helpful staff
The room we had was on the top floor with a sloping roof and just a skylight window. This made the room a but dark
Excellent location, good size room and bathroom.
location & room : perfect staff : very helpful
extravagantly expensive breakfast!; we did enjoy a very cheap but excellent one in calle atocha next door!
Ambiance, room decor, central location in easy walking distance of tourist attractions, friendly and professional staff, great breakfast buffet
The free internet was terribly slow, making it painful to email photos and impossible to use VOIP.
The hotel is well positioned to explore Madrid.
The breakfast was expensive.
Shower/bath leaking water no free computer facilities ( tried to charge us for online booking for our return flight- 5 star hotel ??
The staff was very friendly, good looking and accomodating. The location was also perfect. Decor was great.
There should be airport shuttle. Rooms could have been bigger. i am small but it felt suffocating.
Clean Location Friendly stuff
99% of the staff was most helpful.
Breakfast was over priced but a convenience. Junior Suite stairs were a little dangerous at night not having a bath upstairs. We needed to be forewarned more about the thieves on the street.