Gran Melia Fenix is located in Madrid's Salamanca - Serrano neighborhood, close to Plaza de Colon, Prado Museum, and Plaza Mayor. Nearby points of interest also include El Retiro Park and Thyssen-Bornemisza Museum. Dining options at Gran Melia Fenix include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is open for drinks. Room service is available 24 hours a day. Spa amenities include massage/treatment rooms, facials, body treatments, and beauty services. This 5-star property has a 24-hour business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas. This Madrid property has 120 square meters of event space consisting of banquet facilities and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available 24 hours) and an area shuttle. Business services, concierge services, tour/ticket assistance, and translation services are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a rooftop terrace, multilingual staff, and laundry facilities. The property has designated areas for smoking. A total renovation of this property was completed in 2002. 212 air-conditioned guestrooms at Gran Melia Fenix feature minibars and CD players. Accommodations offer city views. Beds come with triple sheeting, down comforters, and down blankets. Bathrooms feature shower/tub combinations with handheld showerheads. They also offer bidets, makeup/shaving mirrors, and designer toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. 37-inch plasma televisions have satellite channels and DVD players. Rooms also include laptop-compatible safes and safes. Guests may request in-room massages, irons/ironing boards, and hypo-allergenic bedding. A nightly turndown service is offered and housekeeping is available daily.
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