Overview

Gran Meliá Fénix

Calle de Hermosilla, 2, 28001 Madrid, Madrid, Spain
+34 914 316 700

$214+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 1,362 reviews
See all reviews

Review highlights

  • 10.0
  • 9.8
  • 9.5
  • 5.6

Good to know

  • Stylish Hotel
  • Friendly service
  • Great shopping

Nearby

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    About

    Exceptionally located in the famous Plaza de Colón, the Gran Meliá Fénix is a point of reference for the city hotels and travel, a member of the exclusive group of The Leading Hotels of the World and with the celebrated DRY Cosmopolitan Bar by Javier de las Muelas, the pre-eminent expression of luxury and service all combined with irresistible Spanish charisma. Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by famous streets such as Serrano, Velázquez, Goya and the Paseo de la Castellana, allows our guests to walk to the city¿s most emblematic landmarks, just 10 minutes from the famous Gran Vía and the major museums such as the Prado, the Reina Sofía and the Thyssen. After its opening in 1953, it has been the hotel of choice for visits to Madrid by such prestigious guests as David Beckham, Bill Clinton, Gary Grant and the Beatles. Since 1953 it has been the epitome of guest service and currently provides the most contemporary expression of superior quality, the "Red Glove Service", with new, recently inaugurated features and spaces such as the new Red Level Lounge for the most discerning guests. The new DRY Cosmopolitan Bar by Javier de las Muelas, the ¿Vatican¿ of cocktail creation in Madrid, adds the ultimate sophistication and essence to the hotel lobby area, becoming one of the most important bars in the world and the place to be at the Gran Meliá Fénix. Its famous suites with their terraces and hydromassages right in the heart of Madrid and the new Red Level Club with bathroom amenities by Clarins, Nespresso machines and free WiFi have made the Gran Meliá Fénix a point of reference for the whole city.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,362 reviews
    • 10.0 "Internet works perfectly."
    • 9.8 "Terrific location."
    • 9.5 "World class service."
    • 8.7 "Amenities are good."
    • 8.6 "Food is delicious."
    • 5.6 "Rooms are ok."
    • 5.4 "Average value."
    • 4.3 "Not very comfortable."
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    Overall Rating

    8.9 Excellent
    Based on 939 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
    • 8.4 "Food is delicious."
    • 7.2 "Good breakfast."
    • 5.3 "Average value."
    • 5.2 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.7 "73% said rooms were small."
      1.2 "88% criticized the small bathroom."
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    Overall Rating

    8.8 Excellent
    Based on 217 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.8 "Food is delicious."
    • 7.0 "Good breakfast."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Average value."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 27 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 5.8 "Rooms are ok."

    Overall Rating

    8.8 Excellent
    Based on 177 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 7.5 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.7 "73% said rooms were small."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Stylish Hotel"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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