Best Western Plus Luna del Mar

The high season at the hotel is in April, offering a great time to enjoy the beautiful sunset views and the good location. However, it's important to note that the low season is in December.

While some guests have mentioned concerns about cleanliness, such as the presence of bugs and fleas in the room, others have found the rooms to be fairly large and clean. It's important to note that the hotel is under maintenance, which may impact the overall cleanliness during the stay.

The hotel offers a restaurant and a bar/lounge, providing a good dining experience. However, some guests have mentioned that the restaurants on the property were closed during their stay, so it's advisable to check the availability of dining options in advance.

The hotel provides parking and secured parking for guests, ensuring a convenient and safe parking experience during the stay.

The staff at the hotel has been described as friendly, helpful, and accommodating by many guests. However, it's important to note that some guests have experienced issues with room availability and maintenance, which may have impacted their overall experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or ocean comes highly recommended.

Some guests reported noise disturbances, including nearby construction and loud guests at the pool. Consider requesting a room away from potential noise sources for a more peaceful stay.

The hotel is currently undergoing maintenance, which has led to some inconveniences for guests. It's advisable to inquire about the status of the construction and its potential impact on your stay.

While the hotel's restaurant received mixed feedback, there are several good restaurants in the area. Consider venturing out to experience a variety of dining choices.

Some guests encountered issues with room facilities such as hot tub cleanliness, broken facilities, and air conditioning. It's recommended to verify the functionality of amenities before finalizing your room selection.

Guests noted limited availability of taxis and ride-sharing services in the area. It's advisable to plan transportation in advance, especially during peak times or when venturing outside the immediate vicinity of the hotel.

Some guests reported limited or no beach access due to ongoing construction. If beach access is important to you, it's advisable to inquire about the current status and any alternative arrangements.

While the hotel offers a pool and beachfront location, some guests found certain amenities, such as the pool and food service, to be below expectations. It's recommended to manage leisure amenity expectations accordingly.

Guests highlighted the importance of clear communication with the staff regarding room preferences and any issues encountered. Open communication can lead to prompt resolution and a more tailored experience.

The hotel experiences high season in April and low season in December. To avoid potential crowds and higher prices, consider planning your visit during the low season.