Overview

The Swanston Hotel Melbourne Grand Mercure

195 Swanston Street, Melbourne, VIC 3000, Australia
+61 396 634 711

$111+

Overall guest ratings

8.2/10 Excellent
Based on 4822 reviews
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Review highlights

  • 9.5
  • 9.1
  • 6.6
  • 4.6

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Melbourne's most centrally located accommodation, The Swanston Hotel, Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located close to Bourke Street Mall and Federation Square and offering 200 modern, spacious rooms, The Swanston Hotel, Grand Mercure features superior service, along with a well equipped gym, indoor swimming pool and valet parking, plus three unique dining options including 24 hour room service.

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    Amenities

    • Wi-Fi
    • ATM on-site
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Rates

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    Map
    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 4822 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 5.5 "Average amenities."
    • 4.6 "Internet is poor."
    • 2.9 "Horrible vibe."

    Overall Rating

    8.3 Excellent
    Based on 1832 reviews
    data provided by TrustYou
    • 9.8 "Terrific location."
    • 9.2 "World class service."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.1 "Average amenities."
    • 4.2 "Internet is poor."
    • 2.6 "Horrible vibe."

    Overall Rating

    8.3 Excellent
    Based on 2266 reviews
    data provided by TrustYou
    • 9.2 "Terrific location."
    • 8.8 "Great service."
    • 7.1 "High value."
    • 6.7 "Breakfast is mediocre."
    • 5.3 "Average amenities."
    • 4.9 "Rooms are not good."
    • 4.6 "Internet is poor."
    • 2.3 "Horrible vibe."

    Overall Rating

    7.5 Good
    Based on 192 reviews
    data provided by TrustYou
    • 9.3 "Terrific location."
    • 8.9 "Great service."
    • 6.9 "Average value."
    • 6.7 "Food is average."
    • 5.4 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 2.9 "Horrible vibe."

    Overall Rating

    7.9 Good
    Based on 530 reviews
    data provided by TrustYou
    • 9.3 "Terrific location."
    • 9.3 "World class service."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average comfort."
    • 5.6 "Rooms are ok."
    • 5.2 "Average amenities."
    • 2.6 "Horrible vibe."

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