Overview

The Swanston Hotel Melbourne Grand Mercure

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195 Swanston Street, Melbourne, VIC 3000, Australia
+61 396 634 711

$105+

The Swanston Hotel Melbourne Grand Mercure
Sat 2/24
Sun 2/25

Overall guest ratings

8.0/10 Excellent
Based on 9013 reviews

Review highlights

  • 9.6
  • 9.0
  • 4.5
  • 3.6

Good to know

  • Professional service
  • Friendly service

Nearby

  • 119 yd Bourke Street Mall
  • 220 yd Royal Arcade
  • 317 yd Block Arcade
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About

Melbourne's most centrally located accommodation, The Swanston Hotel, Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located close to Bourke Street Mall and The Emporium Shopping Complex and offering 202 modern, spacious rooms, The Swanston Hotel, Grand Mercure features superior service, along with a well equipped gym, indoor swimming pool and valet parking, plus three unique dining options including 24 hour room service.

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Amenities

  • Parking
  • Fitness center
  • Disability-Friendly
  • ATM on-site
  • Car rental
  • Wi-Fi
  • Concierge service
  • Currency exchange on-site
  • Gift shop
  • Laundry service
  • Meeting/Banquet facilities
  • Room service
  • Indoor pool
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Express check out
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Airport shuttle (surcharge)
  • Storage available
  • Business center
  • Laundry facilities
  • Coffee shop
  • Babysitting/child services (surcharge)
  • Internet (surcharge)
  • Pets not allowed
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Reviews

Guest Reviews

All Reviews
Families
Couples
Business
Solo

Overall Rating

8.0 Excellent
Based on 9,013 reviews

Location
9.6

Service
9.0

Breakfast
6.3

Room
5.6

WiFi
4.5

Vibe
3.6

Overall Rating

8.1 Excellent
Based on 3,695 reviews

Location
9.7

Service
9.0

Breakfast
6.4

Pool
5.8

Room
5.5

Amenities
4.7

WiFi
4.6

Vibe
3.0

Overall Rating

8.2 Excellent
Based on 3,064 reviews

Location
9.5

Service
9.4

Breakfast
6.3

Room
5.9

Vibe
4.7

WiFi
4.6

Overall Rating

7.5 Good
Based on 1,532 reviews

Location
9.6

Service
7.9

Breakfast
6.0

Comfort
4.8

Amenities
4.8

Room
4.6

WiFi
4.3

Vibe
3.3

Overall Rating

8.3 Excellent
Based on 721 reviews

Location
9.6

Service
8.8

Breakfast
5.9

Room
5.5

Amenities
4.7

Vibe
3.6

Recent Reviews

Find reviews that mention:
family room
good location
friendly staff
china town
bit dated
middle of the cbd
pillows were hard
bath was chipped
street noise
right in the middle
breakfast was great
comfortable beds
needs refurbishing
need of refurbishment
kids loved
cocoon
view from our window
shopping centre and restaurants
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