||||Excellent - 334 reviews|
Located in Midway, Zermatt Resort is in the mountains and minutes from Homestead Crater and Homestead Golf Course. This 4-star resort is within close proximity of Wasatch Mountain State Park and Soldier Hollow Resort. Make yourself at home in one of the 317 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed c...
Overall Rating - Excellent - 334 reviews
We signed up for two rooms thinking would be the 4 star resort as advertised. We got a tiny room without all of the amenities and a clogged bathtub/shower. House keeping was inept at timely providing missing amenities. Front desk didn't seem to care.We booked this hotel for the 4 star rating. We booked two rooms. One of the rooms was definitely worth the 4 star rating, as it was a three room suite with kitchen and full amenities. The other room was extremely small, did not have all of the amenities and had a clogged shower. The bathroom was also very tiny. We had problems with housekeeping also. There was very poor communication between the from desk and housekeeping, and we had to wait 40 minutes for an operable hair drier. When we talked to the front desk about the disparity in the two rooms and how one room fell woefully short of the advertised stars, we were told that it was not their problem since we did not book dire...
We have stayed there before and have enjoyed it! The staff is friendly to not only us but our kids. We love the waterfall hot tub and the pool is just the right depth for our kids.
I understand it is a resort, but being frugal I wish the price/night was a little less.