We loved the staff. They were so helpful and friendly. The room was clean and comfortable. The pool was nice. Kids enjoyed the roof top experience. Loved the shuttle service. It was easy to use and readily available for our stay.
Did not like to pay to park and would have liked to have breakfast included for the price we paid. Cost was pretty steep considering nothing big seemed to be going on while we were there. We normally pay a lot less and get breakfast included.
Short, free shuttle ride to Broadway.. Far enough from the action that you get a decent room rate and still close enough that a cab won't cost an arm and a leg.
Shuttle stops at 11pm.
Staff was personable, helpful and responsive. Recently remodeled, everything looked clean and new. From housekeeping to bellman to valet, everyone was smiling, had a great attitude and seemed to sincerely enjoy their jobs. Convenient to downtown tourist area. A shuttle available to transport. Several good restaurants within a block of the hotel.
The cost of $20/night for parking seemed high to me.
Entire staff we interacted with were very friendly, always helpful. Location was great....free shuttle to downtown was perfect, walking distance to some great dining, bars, Vanderbilt and Centennial Park.
The location is great. Walking distance to good restaurants and the shuttle is free within a 3 mile radius.
No hot tub!! And you have to pay for every tiny thing.