Pros (+) The staff was awesome!
Cons (-) Not much for amenities
3 stars
Courtyard by Marriott Nashville Vanderbilt/West End
Photos of Courtyard by Marriott Nashville Vanderbilt/West End
Overview
Courtyard by Marriott Nashville Vanderbilt West End is located in Nashville and is within a short walk of nearby attractions, including West End Summit, RCA Studio B and Vanderbilt University College of Arts and Science. It also features an outdoor pool, an express check-in and check-out feature and a rooftop terrace.
The hotel has 223 rooms and has been recently refurbished. Attentive and professional staff are available 24 hours a day. A BBQ/picnic area, valet parking and an airport shuttle are also offered at the hotel.
The rooms feature a refrigerator and wireless internet access.
Courtyard by Marriott Nashville Vanderbilt West End has an on-site restaurant, convenient for those wishing to dine in. Alternatively, there are plenty of other eating options in close proximity.
Courtyard by Marriott Nashville Vanderbilt West End is a convenient place to explore nearby Gaylord Opryland and Bridgestone Arena, as well as everything the local area has to offer. Vanderbilt University is a short car trip away.
Latest deals for Courtyard by Marriott Nashville Vanderbilt/West End
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Nashville Vanderbilt/West End
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Increased accessibility
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
- Garden
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Valet parking
Fitness
- Fitness center
Reviews of Courtyard by Marriott Nashville Vanderbilt/West End
7.5
Good
964 verified ratings
Wonderful
372
Very good
149
Good
127
Okay
73
Fair
99
Mediocre
53
Poor
91
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly praising the shuttle service. However, many expressed dissatisfaction with hidden fees, noise from renovations, and issues with cleanliness. The parking fees were also a common complaint, making guests feel the overall value was lacking.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
2 reviews
8 out of 10
4 reviews
All reviews
Pros (+) Close to downtown, nice pool, shuttle drivers were very nice.
Cons (-) Staff were not helpful and rude, room was not as nice as the pictures online, had a lot of problems with room keys not working
Pros (+) Gary J at the front desk was amazing. He greeted me and remembered I had a package waiting. He remember ed it was Birthday every morning and evening when he saw us in the lobby. He really made us feel welcome. In a huge hotel with hundreds of guests, I felt like we were staying in a small bed and breakfast. His customer service is top notch.
Pros (+) Location
Cons (-) We paid extra for the pool and balcony. The pool was under construction. There was a 1/4 inch of dust on the balcony. Totally unusable. Waste of money and no apologies. Check in staff, Greg or George, large African American man was rude, assuming, autentacuous, and condescending. Not helpful. Rather treated a 50 year old mother and my 24 year old daughter as children. Mandatory $30 valet parking. ...
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Pros (+) Very helpful and courteous staff.
Pros (+) We loved the staff. They were so helpful and friendly. The room was clean and comfortable. The pool was nice. Kids enjoyed the roof top experience. Loved the shuttle service. It was easy to use and readily available for our stay.
Cons (-) Did not like to pay to park and would have liked to have breakfast included for the price we paid. Cost was pretty steep considering nothing big seemed to be going on while we were there. We normally pay a lot less and get breakfast included.
Pros (+) Short, free shuttle ride to Broadway.. Far enough from the action that you get a decent room rate and still close enough that a cab won't cost an arm and a leg.
Cons (-) Shuttle stops at 11pm.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers valet parking for guests, although some reviewers have mentioned that the parking fee is relatively high at $42 per day.
How would you describe the quality of the beds and pillows at the hotel?
Guests have generally praised the quality of the mattresses and pillows, describing them as comfortable and providing a good night's sleep.
What dining options are available at the hotel?
The hotel features an on-site restaurant, and there are also numerous dining options in close proximity to the hotel, offering a variety of choices for guests.
When is the best time to visit the hotel?
The high season for the hotel is in July, while the low season is in November. Visitors may want to consider these factors when planning their stay.
How would you describe the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean, with many reviewers highlighting the cleanliness of the rooms and common areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Guests recommend choosing a room with a balcony, especially one facing the pool, for a more enjoyable stay.
Consider Parking Alternatives
Some guests found the valet parking fee to be high. Consider exploring nearby parking options to save on costs.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to various bars and restaurants within walking distance for a diverse dining experience.
Check Room Amenities
Prioritize rooms with a microwave if this amenity is essential for your stay, as some guests noted its absence in their rooms.
Be Mindful of Noise Levels
Request a room away from the street or high-traffic areas to minimize noise disturbances, as some guests experienced issues with noise.
Confirm Parking Charges in Advance
Ensure that you are aware of any additional charges for parking, as some guests were surprised by the parking fees upon arrival.
Utilize the Rooftop Terrace
Make use of the hotel's rooftop terrace for a relaxing and scenic experience, as mentioned by several guests.
Consider Housekeeping Preferences
If you have specific housekeeping preferences, such as regular service or privacy, communicate your needs clearly to the staff to avoid any inconvenience during your stay.
Inquire About Breakfast Options
If breakfast is an important aspect of your stay, inquire about the available options, as some guests found the breakfast offerings to be limited.
Take Advantage of the Fitness Center
Guests appreciated the hotel's fitness center, so consider incorporating it into your stay for added convenience.
Location
1901 West End Avenue, Nashville, TN 37203
What's nearby
- Vanderbilt University0.6 mi
- Vanderbilt Stadium0.8 mi
- Centennial Park0.9 mi
- Parthenon0.9 mi
- Nashville Public Library1.1 mi
- Bridgestone Arena1.2 mi
- Nashville City Center1.2 mi
- Tennessee State Capitol1.2 mi
- Music City Center1.2 mi
- Ryman Auditorium1.2 mi
- Country Music Hall of Fame and Museum1.3 mi
- Belmont University1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Nashville Vanderbilt/West End
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $180 |
Average price (weekend night) | $193 |
When to book a room at Courtyard by Marriott Nashville Vanderbilt/West End
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 6.7 mi |
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