With a stay at Extended Stay America - Cleveland - Airport - North Olmsted in North Olmsted, you'll be near the airport and minutes from Westfield Great Northern Mall, and close to Rocky River Reservation. This hotel is within close proximity of NASA Glenn Research Center and International Exposition Center.
Make yourself at home in one of the 127 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in North Olmsted? This hotel has facilities measuring 228 square feet (21 square meters), including a meeting room. Free self parking is available onsite.
Front desk person who checked us in was great. Very attentive.
Great service. Friendly staff. Accommodations were as chosen. Common areas clean and well lit. Good parking. Quiet street and area.
Very low quality 'free internet', you had to purchase a faster speed. I opted to use my own.Room was not clean. Found a cap to spray cheese, small ball and cough drop under the edge of the bed. Metal clamp behind TV, old key card under recliner.
Management assisted with item left behind after checkout. When the item could not be located, she offered to replace it. We received it about two weeks later. We consider that excellent customer service.
Cost, large room, comfortable bed
Noise from hallway, all carb breakfast
Staff were helpful; free breakfast - instant oatmeal, granola bars, cofee
It's rather dumpy and doesn't smell nice - sort of like an old folks home. Needs a major remodeling and sanitizing especially in the public areas.There are some creepy people with a tent just outside the building doing some sort of religious stuff.
kitchen,bath and bed and breakfeast
unlike last time the phone and air conditiner worked and my eyes did'nt sweel shut from dogs that had occupied the room
Maintenance knocked on the door for air conditioner maintenance. No notice, just banging on the door. They removed the unit, scraped the buildup on the wall vacume and left. I was sleeping at that time. Noisy hallway and the neighboring rooms.
Hairs on the towels in the bathroom lifted the bedspread to find a vitamin container and a dirty sock at the foot of the bed sheets looked like they had not been changed
It seems to be out dated and needs new carpeting
Daily housekeeping not included in daily rate!!! Overall it felt like a halfway house to me. Not populated by local professionals as you would expect. Noisy halls and neighbors. Heard others through the wall at night.
Has a fridge.
Location was OK
Booked non smoking room received terrible smelling smoking room. Not ideal when traveling with a child!
The staff was friendly.
The room was dirty and the there were several surfaces that were sticky.
the room was large and it had a small kitchen
The room was filthy. I asked for cleaning supplies from the front desk and cleaned the room myself. The clerk said she would do it but I did it myself. I wanted to know that it was clean. Beds were hard. Pillows were very small. Bad smell in hotel.
Great location with mall and restaurants close. Convenient to airport.
Wifi was bad, had to pay for upgrade to work properly. You get what you pay for, this was inexpensive so it is no frills hotel without even an ice machine.
better cable tv
and need some maintenance on the bathroom toilet handle was loose
Efficient room and nicely furnished for the price
Check in after 11pm takes a bit but no big deal.
Rude employees. The manager was helpful that late night manager was helpful the other employees were extremely rude and not helpful
We did not like the rude employees. The main manager was helpful. The late-night manager was helpful. The rest of the employees were rude.
Spacious room and bathroomKing size firm bedFull size fridge, freezerkitchen counter space
Great customer service. Friendly and helpful staff. Room was everything I expected I had a great experience.
Very convenient location. The room was really clean and equipped with everything! The staff at th front desk was very friendly and helpful.
The bed was not comfortable.
Great value, comfortable beds, close to where I needed to be.
Only there to sleep. Was fine for that
No one available for late check in. I called first number posted and no one answered. 2nd number was answered but it took her a while to get there. She was very nice once she got there
Only would give me a smoking room. Very basic. No hair dryer. No coffee machine. Hard bed.
room cleanliness, within room kitchen
no ice machine or ice buckets
First room we checked into had one full size bed. and a hard back chair only. Did complain and was moved into a better room on the second day. Still not a two star hotel. Reminded me of a Motel 6 at the best.
Cleanliness, location, price
Hotel staff treated simple requests as annoying distractions.
The room was good. The bed was correct height and pillow were comfortable. I loved the kitchenette. Closer to Walmart, FedEx office store, gas station, highway.
All the public spaces (corridor, entrance, reception) all smelled HEAVILY of cigarette smoke. I just could not tolerate. I would almost run through all these spaces. The bedspread and pillow cover smelled badly too. My room was non smoking!
there was no dish glass pans
The staff were friendly. .
The room was not fully cleaned upon check in. There was trash from the last guest in the kitchen and produce left in the freezer. This made me feel uncomfortable
Needs to be remodeled, the hotel is tired looking.
I did not stay in this hotel. If you look at your records, they were overbooked and they sent me to another hotel in their chain. So my review is on that location!!!! Which I believe was Extended Stay America at Westlake.
Let me count the ways. The phone in the room did not work. There was no alarm clock in the room. The room was furnished with new pressed wood furniture that smelled of wood glue. The 'grab and Go' breakfast was a joke. Coffee and muffins, no juice.
The location was perfect.
The room was not very clean. They were still. Leaning it when I checked in, so I assumed it would be done properly but it was far from what I would consider clean.
I like the convenience of having a kitchen the room but no utensils or coffee pots you have to ask for them
Just the change in hotel with utensils
Clean, comfortable room with very comfortable beds, hot water with good pressure, simple kitchen amenities.
smelled funny -- probably had been a smoker in the non-smoking room, and maybe insecticide.
The location and the staff.
I requested a non smoking room. I woke up to a lot smoke that came through the wall to my room. It was a sleepless two nights. The second floor has a terrible moldy smell to it and my allergies took a beating. They need to vacuum out all the ai vents
We had to go to the main desk to get towels and toilet paper. They Did not change beds. We got no service at all. Room faced back parking lot and twice there was a large group of people making loud noise around 2am.
That they have animals because you can tell the hallway smells just like dogs
The star level was good for the price paid. The cooking amenities and in a decent location near a mall and a few interests.
The rooms are standard extended stay size. But my particular room had issues with shower head squeaking very annoyed,the kitchen counter had crack on it, stains on the counter top, the room had some serious wear and tear as very noticeabe. The parking
The room was very nice for the price, better than what I had expected.
The staff...the lady that checked us in was rather rude, and the lady that we checked out with was very rude.
No shampoo. Saggy small beds.