Toilet would not flush properly In-room coffee was horrible No free coffee or anything in lobby Couch in room very uncomfortable Extremely expensive for what you get
The room couch and setup was very well done.
The coffee maker could use upgraded to a kureg and there was a spot for a mini fridge that was missing.
Large room. Comfortable beds and nice sofa to relax on.
Location, cleanliness and open space.
No breakfast included.
The lady at the front conter was excellent and very helpful.
We where checked in to a dirty room. They moved us to a clean ine imediatly
The entry to the hotel and the lobby was beautiful. The staff were very nice and helpful.
The rooms badly need to be updated. The pillows were very floppy. The mattress on the pullout couch was ragged, lumpy and badly stained. The desk chair reminded me of one that was thrown out and pulled out for more use. The padding was flattened
Good location, interstate, stores, resteraunts etc.
The staff at the front desk were nice room was clean
Children were running in the hall most of the night( after midnight) while their parents were down in the bistro drinking . Children were also not accompanied by an adult in the pool area so I was not able to enjoy that area at all
We were in town for a funeral. Not knowing the area very well, I must say this was a great stay for us.The staff was very friendly and helpful, the beds and pillows were very comfortable and the room was kept cleaned daily. This hotel was very much to our liking and would definitely recommend it. Very satisfied and would use Marriott Hotels again.
Stayed here a few years ago, they have remodeled and it's great. We will stay here again. Service and staff very friendly.
We had planned a weekend get away for our son in laws birthday and chose this hotel because it had a restaurant and lounge but to our surprise it was all under renovation and we had to go elsewhere for meals and celebrating. We were never told ahead of time because we would have chose a different hotel.
Very nice. I will use Marriott Hotels again. Thank you.
Hotel is in great shape, has just been renovated and it shows. The hallways and stairwells were even clean. The staff is very friendly and helpful and my room was very well cleaned each day. The bed was amazingly comfortable, the pillows were awesome as well. The pool was a little small for my liking but was very clean. The hot tub was very relaxing. The exercise equipment was a little dated but all the machines had TV's on them, which was a nice touch. Bring your own headphones though, theirs only worked on one side. Overall, one complaint I have is that breakfast was not free. You have to pay $11 for their buffet, but we just bought some doughnuts and were satisfied. Also, the vending machines had pop in them that were 5 months expired. The rooms didn't have microwaves or refrigerators in them, which I would expect for the price I paid. Other than that, this was a great stay for us. We traveled back and forth to Cleveland for the weekend basketball tournament and the distance was perfect, far enough away from the city but not too far from downtown. (15 minutes). We would definitely stay here again!!!
The staff was VERY willing to meet my needs. They were helpful and knowledgable in getting me around an unfamiliar area. The room was very nice. I really enjoyed my stay at this hotel- highly recommended.