Red Roof Inn Phoenix West, AZ is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof Inn Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. Red Roof Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer �On Command Video� with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome.
I loved the proximity to everything. The room was nice. The staff was great.
My ac unit wasn't as cool as it could've been. No big deal, the room was cool enough
The ONLY thing I liked was the facility itself.
The staff was beyond awful, as if we were an inconvenience to them and we never asked for anything at all. Simply checked into the room, and checked out the next afternoon, and went to the Holiday Inn down the road. When fist entering the lobby, there was a very upset guest shouting to the girl Amanda at the front desk and her manager a female standing behind her employee and arguing back with the guest. Instead of solving his issue, I watched in disbelief as this guy really wasn't asking for much, and after he gave up on trying you could see the exhaustion on this poor guys face, he kindly asked them for a garbage bag for his laundry they told him to go buy his own. Then on checkout same thing I went down to give them my key and I'm witnessing another guest yelling and police were being called and once again it appeared from what I heard that this man was in the right. He had his family with children and grandma standing outside the building while fighting inside with the staff. At check out I made the obvious comment, and mind you I was not rude or mean about it in Amy way, I even stood up for her at one point when the customer called her a name but anyway, that I've never witnessed so many upset customers in such little time, the manager herself quote on quote said, if you don't lke it there's plenty of hotels in the block to go too, I said wow, that's actually exactly what I'm doing. It was my very first time staying at a Red Roof Inn and definitely the last. I do NOT RECOMMEND THIS HOTEL TOO ANYONE, BUSINESS OR LEISURE. IT WAS AN AWKWARD AND EXTREMELY UNCOMFORTABLE FEELING APPROACHING ANY STAFF MEMBER. They had landscapers outside at the time that I'm sure are not employed by Red Roof Inn and,even those guys while I was loading my car commented on the staff in a negative manner and another guest (African American) outside smoking at that moment, overheard the landscapers and agreed and said he felt as though they judged him but was too tired to even try going anywhere else so he simply stayed there. THEY DO NOT DESERVE YOUR BUSINESS AND,THIS GOES OUT TO ANYONE AND EVERYONE. I am actually writing this wile staying at a motel 6 rigt now as I write this and paying much less, getting treated like I'm cared for and appreciated yet I pre-judged the motel 6 at first.
The location was in undesirable location as a single female travelling alone I felt uncomfortable, I ended up staying with a friend at another hotel because I did not want to stay by myself there.
The front desk staff was great at both check in and check out. The security man was very nice also.
Exactly what we expected. Clean room and friendly staff. Will stay there again
2 towels?? cmon man!!