Services and conveniences
Basics
Accessibility and suitability
General
Kitchen
Media and entertainment
Dining
Pool and spa
Laundry
Parking and transportation
Bathroom
Outdoor
Bedroom
Workspace
Health and safety
Things to do
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast offerings?
The hotel offers a complimentary breakfast with a great selection, including made-to-order omelets and French toast.
Are there any unique features of the hotel's rooms?
The rooms are comfortable and equipped with a kitchenette, refrigerator, and microwave, providing a convenient and cozy stay.
Is parking available at the hotel, and are there any additional charges?
Parking is available, but some guests have mentioned an unexpected $15 per day parking fee, so it's advisable to inquire about this in advance.
What are the hotel's standout amenities?
The hotel boasts a beautiful atrium, heated saltwater pool, and a unique dining experience at the on-site restaurant, offering a delightful stay for guests.
When is the best time to visit the hotel?
The high season is in March, offering great weather and ideal conditions for enjoying the nearby attractions like Biltmore Fashion Park and the Phoenix Zoo.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check for Room Maintenance
Some guests reported issues with room amenities such as bathroom doors not closing properly and heating units malfunctioning. It may be beneficial to check the functionality of these aspects upon check-in.
Enjoy the Complimentary Breakfast
Many guests appreciated the quality and variety of the complimentary breakfast offered at the hotel. It's a great way to start the day according to several positive reviews.
Be Mindful of Additional Charges
Some guests were surprised by additional charges such as parking fees and pet fees. It's advisable to clarify all potential extra costs before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Biltmore Fashion Park and Phoenix Zoo makes it convenient for guests to explore the area. Consider visiting these nearby attractions during your stay.
Inquire About Room Cleanliness
A few guests mentioned issues with cleanliness, including roaches in rooms and unclean carpets. It may be helpful to inquire about the cleaning protocols and request a thorough inspection of the room upon arrival.
Consider Noise Levels
Some guests reported noise issues, including malfunctioning air conditioning units and loud bathroom fans. It might be beneficial to inquire about noise insulation or request a room in a quieter area of the hotel.
Check for Accessibility Features
The hotel offers increased accessibility and allergy-free rooms. If you have specific accessibility needs, it's recommended to inquire about these features when booking.
Utilize the On-Site Dining Options
While some guests mentioned the absence of a happy hour, others appreciated the on-site restaurant and nearby dining options. Exploring the dining choices in the surrounding area is recommended.
Confirm Service Availability
Some guests reported delays in receiving services such as room cleaning and maintenance. It's advisable to confirm the availability and responsiveness of these services during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | March | $198 | $179 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 70% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 5.2 mi | Phoenix Sky Harbor Intl | 5.4 mi |