This elegant Playa del Carmen property is situated within a 10-minute stroll of Terminal Foranea de Autobuses Station. Guests can also benefit from the seclusion of the exclusive beach.
Guests are able to take a dip in the outdoor pool, or work out in the well-equipped fitness center. Staff are available 24/7 and can assist with booking tours and tickets. Laundry facilities, a concierge and an airport shuttle are also offered at the property.
Playa Palms Beach Hotel has 39 apartments and has been recently refurbished. All have a bathroom that provides a shower and a hair dryer. There is also a refrigerator, a mini bar and an iPod docking station.
Playa Palms Beach Hotel is an ideal place to explore Xcaret Archaeological Site, 5th Avenue and Xcaret Eco Theme Park, as well as everything the local area has to offer. Guests are also able to easily visit Mamitas Beach Club and O2 Mexico.
Basics
Kitchen
General
Bathroom
Services and conveniences
Outdoor
Pool and spa
Accessibility and suitability
Media and entertainment
Laundry
Parking and transportation
Bedroom
Dining
Workspace
Health and safety
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a private beach, a well-equipped fitness center, and assistance with booking tours and tickets. Additionally, it provides a variety of amenities such as a spa, a library, and a designated smoking area.
Is parking available at the hotel?
Parking availability is limited, and some guests have mentioned that there is no parking. However, street parking is available, and the hotel also offers an airport shuttle service for added convenience.
How is the food quality at the hotel?
While some guests have mentioned experiencing food poisoning from the breakfast, others have praised the good variations for breakfast and the easy access to the beach area with a restaurant. Additionally, the hotel has a restaurant and a bar/lounge.
What can guests expect in terms of cleanliness?
The hotel has been described as very clean by many guests. However, some have mentioned concerns about the cleanliness of the rooms and the beach area. The staff follow all safety protocols, and there are daily housekeeping services.
How is the customer service at the hotel?
The staff at the hotel have been described as friendly, helpful, and professional by many guests. However, some have mentioned that the hotel was short staffed, which affected the level of service. The hotel also offers concierge service and 24-hour front desk assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season Visits
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as the Playa del Carmen main street, bars, restaurants, and shops, making it convenient for guests to explore the area.
Be Mindful of Beach Conditions
Some guests noted that the beach area had boats in front, making it unsuitable for swimming. It's advisable to check the current beach conditions before planning beach activities.
Check Noise Levels
While the hotel is known for being in a quieter location, some guests mentioned noise from nearby nightclubs and the beach. Light sleepers may want to prepare accordingly.
Verify Room Amenities
Some guests reported issues with amenities such as the internet, cleanliness, and beach access. It's advisable to verify the specific amenities and room features before booking.
Consider Room Selection Carefully
Some guests were disappointed with the room views and beach access, despite booking specific room types. It's recommended to clarify the room location and view when making a reservation.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it lacking. Guests may want to explore nearby breakfast options if they have specific preferences or dietary needs.
Be Aware of Erosion
The hotel is currently dealing with beach erosion, which may affect the beach area. Guests should consider this when planning beach-related activities.
Engage with the Concierge
Several guests praised the concierge, particularly mentioning Carlos, for being pleasant and helpful. Seeking recommendations and assistance from the concierge could enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | January |
Average price (weeknight) | $114 |
Average price (weekend night) | $100 |
Playa Palms Beach Hotel is located at 1st Avenue Bis in Gonzalo Guerrero, 0.5 miles from the center of Playa del Carmen. Muelle Navega is the closest landmark to Playa Palms Beach Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Playa Palms Beach Hotel.
Yes, Playa Palms Beach Hotel offers free Wi-Fi.
Playa Palms Beach Hotel is 11.7 miles from Cozumel. Playa Palms Beach Hotel is 30.7 miles from Cancun.
Yes, Playa Palms Beach Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Playa Palms Beach Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playa Palms Beach Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playa Palms Beach Hotel.
Value for money | 8.2 |
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Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |