Playa Palms Beach Hotel
Photos of Playa Palms Beach Hotel
Overview
This elegant Playa del Carmen property is situated within a 10-minute stroll of Terminal Foranea de Autobuses Station. Guests can also benefit from the seclusion of the exclusive beach.
Guests are able to take a dip in the outdoor pool, or work out in the well-equipped fitness center. Staff are available 24/7 and can assist with booking tours and tickets. Laundry facilities, a concierge and an airport shuttle are also offered at the property.
Playa Palms Beach Hotel has 39 apartments and has been recently refurbished. All have a bathroom that provides a shower and a hair dryer. There is also a refrigerator, a mini bar and an iPod docking station.
Playa Palms Beach Hotel is an ideal place to explore Xcaret Archaeological Site, 5th Avenue and Xcaret Eco Theme Park, as well as everything the local area has to offer. Guests are also able to easily visit Mamitas Beach Club and O2 Mexico.
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Amenities at Playa Palms Beach Hotel
- Private beach
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Soundproof rooms
- Soundproofing
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
Services and conveniences
- Safety deposit box
- Room service
- Tour desk
- Key access
- Bottle of water
- 24hr front desk
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
Accessibility and suitability
- Non-smoking rooms available
- Hypoallergenic pillow
- Designated smoking area
- Private entrance
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Bedroom
- Sofa bed
- Wardrobe or closet
Dining
- Minibar
- Dining table
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Reviews of Playa Palms Beach Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a private beach, a well-equipped fitness center, and assistance with booking tours and tickets. Additionally, it provides a variety of amenities such as a spa, a library, and a designated smoking area.
Is parking available at the hotel?
Parking availability is limited, and some guests have mentioned that there is no parking. However, street parking is available, and the hotel also offers an airport shuttle service for added convenience.
How is the food quality at the hotel?
While some guests have mentioned experiencing food poisoning from the breakfast, others have praised the good variations for breakfast and the easy access to the beach area with a restaurant. Additionally, the hotel has a restaurant and a bar/lounge.
What can guests expect in terms of cleanliness?
The hotel has been described as very clean by many guests. However, some have mentioned concerns about the cleanliness of the rooms and the beach area. The staff follow all safety protocols, and there are daily housekeeping services.
How is the customer service at the hotel?
The staff at the hotel have been described as friendly, helpful, and professional by many guests. However, some have mentioned that the hotel was short staffed, which affected the level of service. The hotel also offers concierge service and 24-hour front desk assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season Visits
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as the Playa del Carmen main street, bars, restaurants, and shops, making it convenient for guests to explore the area.
Be Mindful of Beach Conditions
Some guests noted that the beach area had boats in front, making it unsuitable for swimming. It's advisable to check the current beach conditions before planning beach activities.
Check Noise Levels
While the hotel is known for being in a quieter location, some guests mentioned noise from nearby nightclubs and the beach. Light sleepers may want to prepare accordingly.
Verify Room Amenities
Some guests reported issues with amenities such as the internet, cleanliness, and beach access. It's advisable to verify the specific amenities and room features before booking.
Consider Room Selection Carefully
Some guests were disappointed with the room views and beach access, despite booking specific room types. It's recommended to clarify the room location and view when making a reservation.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it lacking. Guests may want to explore nearby breakfast options if they have specific preferences or dietary needs.
Be Aware of Erosion
The hotel is currently dealing with beach erosion, which may affect the beach area. Guests should consider this when planning beach-related activities.
Engage with the Concierge
Several guests praised the concierge, particularly mentioning Carlos, for being pleasant and helpful. Seeking recommendations and assistance from the concierge could enhance the overall experience.
Location
What's nearby
- Parque 28 de julio0.3 mi
- La Fe0.4 mi
- Mexico Blue Dream0.4 mi
- Beyond Diving0.4 mi
- Albertos SCUBA0.4 mi
- Mamita's Beach Club0.4 mi
- Terminal Marítima de Playa del Carmen0.5 mi
- O2 Mexico0.6 mi
- Aviario Xaman Ha0.9 mi
- Guadalupe Church1.4 mi
- The Reef Marina1.5 mi
- 5th Avenue1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Playa Palms Beach Hotel
Low season | October |
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High season | December |
Average price (weeknight) | $135 |
Average price (weekend night) | $152 |
When to book a room at Playa Palms Beach Hotel
KAYAK's top tips for your stay at Playa Palms Beach Hotel
FAQs when booking at Playa Palms Beach Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.4 |
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Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |