What are the fitness services on offer at the Iberostar Tucan resort?

If you are looking to stay active during your holiday at the Iberostar Tucan resort but want to do it in a fun way, join Fit & Fun which is a comprehensive program which offers over 50 activities that you can join to either at the fitness center such as Bootcamp, or outdoors such as the Outdoor Running sessions. In addition to exercising, the program encourages healthy eating by offering a large range of lights meals and fresh food options.

What are the activities on offer for children at the Iberostar Tucan resort?

Children staying at the Iberostar Tucan resort will love Star Camp, a kids’ club offering activities based on different age ranges. Children aged from 4 years to 7 years of age can join the Monkey Camp which takes them on a discovery of nature and the jungle, while 8 to 12-year old kids will be part of the Dolphin Camp and will enjoy marine-themed creative activities. Finally, teenagers ages 13 to 17 will love Eagle Camp which offers various activities and games.

How can I organize my wedding at the Iberostar Tucan resort?

Organizing your overseas wedding at the Iberostar Tucan resort has never been easier, as the resort offers wedding packages that you can choose from, depending on the services you would like to include and the number of guests you would like to have. Packages range from the simple wedding courtesy of the resort for up to 32 guests which includes the ceremony and a wedding toast, to Gold Star wedding package which includes everything from the wedding venue and celebrant, to the decoration, the bouquet, a toast following the ceremony as well as a dinner, live music and cocktails. If you don’t like any of the packages, the resort’s wedding coordinator will be happy to help you plan an a la carte ceremony where you can choose each and every detail as per your preference.

What sort of food will I find at the Iberostar Tucan resort?

If you are looking for food from a specific cuisine, you will find authentic Mexican food at La Hacienda every day from midday, Japanese food at El Bonsai from dinner from 6:30 pm, and Mediterranean food at Mare Nostrum for dinner from 6:00 pm to 9:00 pm. Alternatively, Palapa Uxmal serves a range of international dishes a la carte and is open for breakfast, lunch and dinner, while Tulum-Buffet offers an international style buffet for breakfast and dinner.

Which room should I book when staying at the Iberostar Tucan resort?

Guests hoping to stay close to the beach and the swimming pool should book rooms numbered between 1001 and 1212 at the Iberostar Tucan resort, as they give the easiest access to all the water-based activities. On the other hand, if you like to stay closer to most of the amenities, rooms numbered 1701 to 1912 are very well positioned and give easy access to most of the food concessions, the spa, the fitness center, as well as the general lobby and reception area.

Where is Iberostar Waves Tucán located?

Iberostar Waves Tucán is located at Avda. Xaman-Ha, Lote Hotelero No 2 in Playacar, 1.8 miles from the center of Playa del Carmen. Underwater Technical World is the closest landmark to Iberostar Waves Tucán.

When is check-in time and check-out time at Iberostar Waves Tucán?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Waves Tucán.

Does Iberostar Waves Tucán offer free Wi-Fi?

Yes, Iberostar Waves Tucán offers free Wi-Fi.

Does Iberostar Waves Tucán offer free parking?

Yes, Iberostar Waves Tucán offers free parking.

How far is Iberostar Waves Tucán from the airport?

Iberostar Waves Tucán is 12.2 miles from Cozumel Intl. Iberostar Waves Tucán is 32.9 miles from Cancun.

How does KAYAK find such great Iberostar Waves Tucán hotel deals?

KAYAK scours the web for all room deals available at Iberostar Waves Tucán in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Waves Tucán and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Waves Tucán.

Does Iberostar Waves Tucán have a pool?

Yes, Iberostar Waves Tucán has a pool onsite.

Iberostar Waves Tucán

5 stars

8.6

Very good

based on 479 reviews

479 reviews

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo, Mexico

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Quintana Roo

+52 984 877 2000

Deals from

$210

/Cheapest rate per night

Room type

Provider

Nightly total

Double room, bed type unknown

$210

King room, 1 king bed

$344

Standard room, bed type unknown

$369

15 more Iberostar Waves Tucán deals

Overview

Riviera Maya-based Iberostar Tucan is a Carribean beachfront, 5-star all-inclusive resort that is surrounded by many lush acres of natural rainforest land that is home to monkeys, tropical birds, turtles, fish, and native flora and fauna – earning this resort Green Globe Certification.

The Iberostar Tucan resort offers lots to see, do, and experience for active families or couples just married who are looking for a relaxing, memorable and romantic getaway. There are five specialty restaurants for guests to choose from. Guests can also enjoy the venue's tennis and beach volleyball courts, several swimming pools, entertainment shows, fitness room, free parking, shopping area, beauty salon and spa which features numerous treatment options. Additional attractions offered include beachfront or exotic jungle massages, yoga classes, scuba diving, snorkeling and diving, kayaking, jet-skiing, windsurfing and catamaran adventures. For adults looking for some time away from their children – babysitting services are readily available to take advantage of as well. Along with everything to do on the premises at the resort, there are also golf courses nearby for guests looking to work on their golf game. Airport transportation to and from the resort for guests is also included.

There are nine different room categories to choose from at Iberostar Tucan. However, all 350 guestrooms feature stylish decor, modern amenities, complimentary Wi-Fi access, daily housekeeping, iron and ironing board (upon request), crib (upon request), phone, alarm clock and desk. As well as air conditioning, ceiling fan, hairdryer, in-room safe, minibar, coffee/tea machine, refrigerator, family rooms, and accessible rooms with a roll-in shower are available for guests with physical disabilities.

8.6

Very good

479 reviews

Thu 7/9

Fri 7/10

Double room, bed type unknown

$210

nightly with fees

Double room, bed type unknown

$315

nightly with fees

Double room, bed type unknown

$332

nightly with fees

King room, 1 king bed

$344

nightly with fees

Double room, bed type unknown

$369

nightly with fees

Standard room, bed type unknown

$424

nightly with fees

Standard room, bed type unknown

$457

nightly with fees

Double room, bed type unknown

$463

nightly with fees

Double room, bed type unknown

$562

nightly with fees

Standard room, bed type unknown

$627

nightly with fees

Double room, bed type unknown

$772

nightly with fees

Standard room, bed type unknown

$1,291

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, including fees but not including taxes.

Private beach
Snorkeling
Outdoor pool
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine

Basics

Wi-Fi available in all areas
Internet
Fan
Fire extinguisher
Free toiletries
Smoke alarms
Air-conditioned
Free Wi-Fi
Linens
Towels
Shampoo
Body soap
Trash cans
Conditioner

Services and conveniences

ATM on-site
Concierge service
Entertainment staff
Currency exchange on-site
Hammam (Turkish bath)
Meeting/Banquet facilities
Room service
Tour desk
Key card access
24hr front desk
Conference rooms
Safety deposit box

Things to do

Gift shop
Eco tourism
Archery
Diving
Snorkeling
Evening entertainment
Beauty salon
Pool table
Water sport facilities (on site)
Windsurfing
Shopping

Dining

Restaurant
Bar/Lounge
Food can be delivered to guest accommodation
Minibar
Snack bar
Breakfast in the room
Tea/coffee maker
Coffee machine
Dining table

Family friendly

Child pool
Kids meals
Kid-friendly buffet
Indoor play area
Kids' club
Kids' outdoor play equipment
Babysitting/child services (surcharge)
Playground

General

Family rooms
Garden view
Pool view
Sea view
Seating area
Sofa
Telephone

Outdoor

Picnic area
Private beach
Garden
Terrace/Patio
Beach towels
Balcony

Pool and spa

Spa
Outdoor pool
Steam room
Massage
Sauna

Bathroom

Hairdryer
Private bathroom
Shower
Toilet
Toilet paper

Parking and transportation

Airport shuttle (surcharge)
Free parking
Shuttle service (additional charge)
EV charging station

Accessibility and suitability

Entire unit wheelchair accessible
No smoking
Elevator
Upper floors accessible by stairs

Health and safety

Daily housekeeping
24-hour security
First-aid kit
Safe

Bedroom

Alarm clock
Clothes rack
Wardrobe or closet

Fitness

Fitness classes
Fitness center
Tennis

Media and entertainment

Flat-screen TV
TV

Laundry

Iron and ironing board

Workspace

Desk

8.6

Very good

479 verified ratings

Wonderful

271

Very good

Good

Okay

Fair

Mediocre

Poor

Summary of reviews

Guests say

Guests consistently praised the hotel's prime location near the beach, beautiful natural surroundings, and the abundance of wildlife, which created a unique and relaxing atmosphere. The service staff, including restaurant and concierge teams, were frequently described as friendly and attentive. Cleanliness was generally appreciated, with many noting well-maintained rooms and public areas. The amenities, such as pools, entertainment, and activities for both adults and children, were highlighted as standout features. Some guests mentioned areas for improvement, including outdated rooms, occasional administrative issues, and limited restaurant variety or reservation challenges. However, the overall experience was positive, with many guests expressing a desire to return.

AI-Generated from customer reviews

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Reviews(2)

Q&A(5)

Tips(10)

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122 reviews

1 review

2 reviews

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8.8

Very good

Anonymous, May 2017

Pros (+) The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.

Cons (-) The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.

Wonderful

Anonymous, Dec 2016

Pros (+) The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.

Cons (-) Nothing I would change

AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the jungle comes highly recommended.

Take Advantage of Babysitting Services

For parents looking for some time away from their children, the hotel offers babysitting services, allowing them to enjoy some adult time while their kids are well taken care of.

Plan Activities Early

Guests advised that popular activities and amenities, such as beachfront massages and beach sunbeds, get taken quickly. It's recommended to plan and book these activities early to secure a spot.

Consider Upgrading to Preferred Club

Some guests felt that the standard rooms were not up to par and opted to upgrade to the Preferred Club for a better experience. This option provides access to renovated rooms and additional amenities.

Explore Nearby Golf Courses

Golf enthusiasts will be pleased to know that there are golf courses nearby, offering an opportunity to enjoy a round of golf in addition to the resort's amenities.

Be Mindful of Restaurant Timings

Some guests noted that the restaurants close early, and taking food out of the restaurants is not allowed. It's advisable to plan dining times accordingly and be aware of this policy.

Check the Mini Bar

Several guests mentioned that the mini bar was not consistently stocked up properly. It's recommended to check the mini bar upon arrival and request a restock if needed.

Be Early for Beach Sunbeds

As the availability of sunbeds on the beach is limited, it's advisable to head to the beach early in the morning to secure a spot.

Utilize the Hotel App

The hotel offers an app with information about its offerings and activities. Guests recommended using the app to stay informed about available services and activities to avoid missing out.

Consider Preferred Club for Beachfront Rooms

Upgrading to the Preferred Club, especially for beachfront rooms, was suggested by some guests as it provided a more premium experience and access to prime locations.

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo

What's nearby

Underwater Technical World335 yd
Playacar Golf Club0.7 mi
The Reef Marina0.8 mi
Aviario Xaman Ha1.3 mi
Terminal Marítima de Playa del Carmen1.7 mi
Albertos SCUBA1.8 mi
Parque 28 de julio2 mi
Xcaret Park2.3 mi
Xcaret Archaeological Site2.4 mi
Xcaret Spa2.4 mi
La Fe2.5 mi
Beyond Diving2.6 mi

Check-in/Check-out	Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment	Cancellation/prepayment policies vary by room type and provider.

License number: 008-007-000585/2025

Low season	High season	Average price (weeknight)	Average price (weekend night)
September	November	$387	$415
Cheapest month to stay with an average 27% drop in price.	Most expensive month to stay with an average 47% rise in price.	Average Sun - Thu price over the last 2 weeks.	Average Fri & Sat price over the last 2 weeks.

Price per night. Prices are not fixed and may vary with time.

Average nightly price per month

Average nightly price

If you’re after a cheap room at Iberostar Waves Tucán, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
Prices can also vary depending on which day of the week you stay. For the best room deals at Iberostar Waves Tucán, plan to stay on a Sunday or Tuesday. The most expensive day is usually Monday.
The cheapest price a room at Iberostar Waves Tucán was booked for on KAYAK in the last 2 weeks was $319, while the most expensive was $319.
How long should you stay at Iberostar Waves Tucán? KAYAK users usually book their rooms here for 6 days.

What are the fitness services on offer at the Iberostar Tucan resort?
If you are looking to stay active during your holiday at the Iberostar Tucan resort but want to do it in a fun way, join Fit & Fun which is a comprehensive program which offers over 50 activities that you can join to either at the fitness center such as Bootcamp, or outdoors such as the Outdoor Running sessions. In addition to exercising, the program encourages healthy eating by offering a large range of lights meals and fresh food options.
What are the activities on offer for children at the Iberostar Tucan resort?
Children staying at the Iberostar Tucan resort will love Star Camp, a kids’ club offering activities based on different age ranges. Children aged from 4 years to 7 years of age can join the Monkey Camp which takes them on a discovery of nature and the jungle, while 8 to 12-year old kids will be part of the Dolphin Camp and will enjoy marine-themed creative activities. Finally, teenagers ages 13 to 17 will love Eagle Camp which offers various activities and games.
How can I organize my wedding at the Iberostar Tucan resort?
Organizing your overseas wedding at the Iberostar Tucan resort has never been easier, as the resort offers wedding packages that you can choose from, depending on the services you would like to include and the number of guests you would like to have. Packages range from the simple wedding courtesy of the resort for up to 32 guests which includes the ceremony and a wedding toast, to Gold Star wedding package which includes everything from the wedding venue and celebrant, to the decoration, the bouquet, a toast following the ceremony as well as a dinner, live music and cocktails. If you don’t like any of the packages, the resort’s wedding coordinator will be happy to help you plan an a la carte ceremony where you can choose each and every detail as per your preference.
What sort of food will I find at the Iberostar Tucan resort?
If you are looking for food from a specific cuisine, you will find authentic Mexican food at La Hacienda every day from midday, Japanese food at El Bonsai from dinner from 6:30 pm, and Mediterranean food at Mare Nostrum for dinner from 6:00 pm to 9:00 pm. Alternatively, Palapa Uxmal serves a range of international dishes a la carte and is open for breakfast, lunch and dinner, while Tulum-Buffet offers an international style buffet for breakfast and dinner.
Which room should I book when staying at the Iberostar Tucan resort?
Guests hoping to stay close to the beach and the swimming pool should book rooms numbered between 1001 and 1212 at the Iberostar Tucan resort, as they give the easiest access to all the water-based activities. On the other hand, if you like to stay closer to most of the amenities, rooms numbered 1701 to 1912 are very well positioned and give easy access to most of the food concessions, the spa, the fitness center, as well as the general lobby and reception area.
Where is Iberostar Waves Tucán located?
Iberostar Waves Tucán is located at Avda. Xaman-Ha, Lote Hotelero No 2 in Playacar, 1.8 miles from the center of Playa del Carmen. Underwater Technical World is the closest landmark to Iberostar Waves Tucán.
When is check-in time and check-out time at Iberostar Waves Tucán?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Waves Tucán.
Does Iberostar Waves Tucán offer free Wi-Fi?
Yes, Iberostar Waves Tucán offers free Wi-Fi.
Does Iberostar Waves Tucán offer free parking?
Yes, Iberostar Waves Tucán offers free parking.
How far is Iberostar Waves Tucán from the airport?
Iberostar Waves Tucán is 12.2 miles from Cozumel Intl. Iberostar Waves Tucán is 32.9 miles from Cancun.
Does Iberostar Waves Tucán have a pool?
Yes, Iberostar Waves Tucán has a pool onsite.
How does KAYAK find such great Iberostar Waves Tucán hotel deals?
KAYAK scours the web for all room deals available at Iberostar Waves Tucán in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Waves Tucán and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Waves Tucán.

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Value for money	Distance to city center	Nearest Airport	Distance to airport
8.3	1.8 mi	Cozumel Intl	12.2 mi

Iberostar Waves Tucán

Overview

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Amenities at Iberostar Waves Tucán

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Average price (weekend night)

When to book a room at Iberostar Waves Tucán

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