Overview

Iberostar Tucan
Best Sightseeing

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

$176+

Overall guest ratings

9.0/10 Excellent
Based on 901 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.2
  • 6.9

Good to know

  • Pleasant hotel grounds
  • Recreation staff is nice
  • Professional service
  • Friendly service

Nearby

    Show all

    About

    Nestled on the beach, this Playacar resort is within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Golf Club. Mamitas Beach Club and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Room service
    • Restaurant
    • Bar/Lounge
    • Free parking
    • Cribs available
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 901 reviews
    • 9.4 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 9.4 "Wonderful beach."
      9.3 "Beach sports facilities are great, according to 93%."
      9.5 "95% appreciated the clean beach."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.6 "96% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.2 "Food is delicious."
      7.5 "75% loved the menu selection."
      7.9 "79% loved the dining experience."
      8.7 "Beef and steak dishes were excellent, according to 87%."
      9.2 "92% enjoyed the fish/seafood dishes."
    • 6.9 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "For only 65%, the bathroom was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
      6.3 "63% thought the minibar was ok."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 3.9 "Breakfast is below average."
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    Overall Rating

    9.4 Excellent
    Based on 558 reviews
    • 9.2 "Wonderful beach."
      9.4 "Beach sports facilities are great, according to 94%."
    • 9.0 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.3 "93% thought it was clean."
      9.1 "Clean pool, said 91%."
    • 8.3 "Food is delicious."
      7.3 "73% loved the menu selection."
    • 6.7 "Internet is average."

    Overall Rating

    9.1 Excellent
    Based on 342 reviews
    • 9.5 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
    • 8.9 "Amenities are good."
      9.1 "91% found the grounds to be nice."
    • 8.4 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 6.8 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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