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|Distance to city center||1.8 mi|
|Distance to airport||32.9 mi|
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Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.
The fridge in our room does not work.
Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
Great pools, opportunity to get a Bali bed for free if you get up early enough.
The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
- The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
- We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
Food selection good a few more healthy options would be nice.
Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
Riviera Maya-based Iberostar Tucan is a Carribean beachfront, 5-star all-inclusive resort that is surrounded by many lush acres of natural rainforest land that is home to monkeys, tropical birds, turtles, fish, and native flora and fauna – earning this resort Green Globe Certification.
The Iberostar Tucan resort offers lots to see, do, and experience for active families or couples just married who are looking for a relaxing, memorable and romantic getaway. There are five specialty restaurants for guests to choose from. Guests can also enjoy the venue's tennis and beach volleyball courts, several swimming pools, entertainment shows, fitness room, free parking, shopping area, beauty salon and spa which features numerous treatment options. Additional attractions offered include beachfront or exotic jungle massages, yoga classes, scuba diving, snorkeling and diving, kayaking, jet-skiing, windsurfing and catamaran adventures. For adults looking for some time away from their children – babysitting services are readily available to take advantage of as well. Along with everything to do on the premises at the resort, there are also golf courses nearby for guests looking to work on their golf game. Airport transportation to and from the resort for guests is also included.
There are nine different room categories to choose from at Iberostar Tucan. However, all 350 guestrooms feature stylish decor, modern amenities, complimentary Wi-Fi access, daily housekeeping, iron and ironing board (upon request), crib (upon request), phone, alarm clock and desk. As well as air conditioning, ceiling fan, hairdryer, in-room safe, minibar, coffee/tea machine, refrigerator, family rooms, and accessible rooms with a roll-in shower are available for guests with physical disabilities.
based on 3,229 reviews
Things to Know
- Friendly service
- Friendly atmosphere
- Pleasant hotel grounds
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Tucan
What are the fitness services on offer at the Iberostar Tucan resort?
If you are looking to stay active during your holiday at the Iberostar Tucan resort but want to do it in a fun way, join Fit & Fun which is a comprehensive program which offers over 50 activities that you can join to either at the fitness center such as Bootcamp, or outdoors such as the Outdoor Running sessions. In addition to exercising, the program encourages healthy eating by offering a large range of lights meals and fresh food options.
What are the activities on offer for children at the Iberostar Tucan resort?
Children staying at the Iberostar Tucan resort will love Star Camp, a kids’ club offering activities based on different age ranges. Children aged from 4 years to 7 years of age can join the Monkey Camp which takes them on a discovery of nature and the jungle, while 8 to 12-year old kids will be part of the Dolphin Camp and will enjoy marine-themed creative activities. Finally, teenagers ages 13 to 17 will love Eagle Camp which offers various activities and games.
How can I organize my wedding at the Iberostar Tucan resort?
Organizing your overseas wedding at the Iberostar Tucan resort has never been easier, as the resort offers wedding packages that you can choose from, depending on the services you would like to include and the number of guests you would like to have. Packages range from the simple wedding courtesy of the resort for up to 32 guests which includes the ceremony and a wedding toast, to Gold Star wedding package which includes everything from the wedding venue and celebrant, to the decoration, the bouquet, a toast following the ceremony as well as a dinner, live music and cocktails. If you don’t like any of the packages, the resort’s wedding coordinator will be happy to help you plan an a la carte ceremony where you can choose each and every detail as per your preference.
What sort of food will I find at the Iberostar Tucan resort?
If you are looking for food from a specific cuisine, you will find authentic Mexican food at La Hacienda every day from midday, Japanese food at El Bonsai from dinner from 6:30 pm, and Mediterranean food at Mare Nostrum for dinner from 6:00 pm to 9:00 pm. Alternatively, Palapa Uxmal serves a range of international dishes a la carte and is open for breakfast, lunch and dinner, while Tulum-Buffet offers an international style buffet for breakfast and dinner.
Which room should I book when staying at the Iberostar Tucan resort?
Guests hoping to stay close to the beach and the swimming pool should book rooms numbered between 1001 and 1212 at the Iberostar Tucan resort, as they give the easiest access to all the water-based activities. On the other hand, if you like to stay closer to most of the amenities, rooms numbered 1701 to 1912 are very well positioned and give easy access to most of the food concessions, the spa, the fitness center, as well as the general lobby and reception area.
Where is Iberostar Tucan located?
Iberostar Tucan is located at Avda. Xaman-Ha, Lote Hotelero No 2, 1.8 miles from the center of Playa del Carmen. Playacar Golf Club is the closest landmark to Iberostar Tucan.
When is check-in time and check-out time at Iberostar Tucan?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Tucan.
Does Iberostar Tucan offer free Wi-Fi?
Yes, Iberostar Tucan offers free Wi-Fi.
Does Iberostar Tucan offer free parking?
Yes, Iberostar Tucan offers free parking.
Does Iberostar Tucan offer free airport shuttle service?
No, Iberostar Tucan does not offer free airport shuttle service.
How far is Iberostar Tucan from the airport?
Iberostar Tucan is 1.4 miles from Playa Del Carmen. Iberostar Tucan is 12.1 miles from San Miguel de Cozumel.
Can you bring pets to Iberostar Tucan?
No, pets are not allowed at Iberostar Tucan.
Does Iberostar Tucan have a pool?
Yes, Iberostar Tucan has a pool onsite.
Reviews about Iberostar Tucan
Most Popular Landmarks
- Playacar Golf Club 0.7 mi
- Aviario Xaman Ha 1.3 mi
- Yucatek Divers 1.8 mi
- Calle Quinta Avenida 1.9 mi
- Playa principal de Playa del Carmen 1.9 mi
- Parque 28 de julio 2 mi
|Playa Del Carmen||1.4 mi|
|San Miguel de Cozumel||12.1 mi|