Holiday Inn Express & Suites Portales By IHG

The high season is in May, and the low season is in June.

The hotel is very clean, and the staff is dedicated to maintaining a clean and welcoming environment for all guests.

The complimentary breakfast offers a variety of options, including biscuits and gravy, and is generally well-received by guests.

Yes, parking is available at the hotel for your convenience.

The rooms are comfortable and clean, providing a good night's sleep for guests.

Some guests reported issues with the elevator, so choosing a room on a lower floor might save you from potential inconvenience.

Several guests were disappointed to find the pool closed, so it's advisable to check the pool's operational status before booking if it's a crucial amenity for your stay.

Some guests experienced issues with room amenities such as broken hairdryers and missing TV remotes, so it's recommended to verify the functionality of these items upon check-in.

A few guests mentioned issues with room cleanliness and housekeeping, so it might be helpful to inquire about the housekeeping schedule and ensure your room is serviced as expected.

Some guests noted noise disturbances, including a loud train and rowdy pool parties, so if you're sensitive to noise, it's advisable to inquire about potential sources of disturbance.

Guests reported varying breakfast experiences, with some mentioning limited choices and unstocked items, so it's a good idea to confirm the availability and variety of breakfast options during your stay.

Several guests encountered problems with the elevator, so it's worth considering potential delays or inconveniences related to its operation.

Some guests experienced issues with key card access to their rooms, so it's advisable to double-check the functionality of your key card upon check-in to avoid potential inconveniences later.

If you require a late check-out, it's recommended to confirm this in advance, as some guests mentioned encountering limitations when requesting extended check-out times.

Given that some guests were disappointed by the unavailability of the pool and spa, it's advisable to verify their operational status before booking, especially if these amenities are important to your stay.