|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Express check out, Gay friendly, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Safe, Storage available, Wheelchair accessible|
|Services||Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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|Best Western Rochester Marketp...|
Good, 294 reviews across the web
|Breakfast||75% found the |
|Service||96% found the |
|Restaurant Prices||100% were |
|Beds||75% said the |
|Reception||86% said the |
|Room Cleanliness||Only 56% said |
|Old/New Room||Only 67% said the |
|Old/New Facilities||67% thought the |
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Comfortable beds - fitness room.
very small bathroom
Wonderful staff. Excellent breakfast. Plentiful cookies in the evening; perhaps too plentiful.Our rooms were 'a little' dated, but very clean. Hotel lobby is not spacious, but seemed big enough for the traffic during our stay. I imagine it might become quite crowded if there were a lot of people checking in/out. The staff including housekeeping and front desk were all very friendly and helpful.
The room was clean, everything worked. There was a mini-fridge and microwave in the room.
The bathroom was REALLY small.The hotel is clean and the staff friendly. The location is good, near several restaurants and plaza type malls. The room was clean and everything worked. There was a mini-fridge and a microwave in the room. They seem to have an arrangement with another hotel to provide a complimentary buffet for a few days a week. The only issue we had with the hotel was the bathroom was REALLY small, and there was some finesse required to balance the temp for the shower. I would stay here again.
check in was done quickly, hot breakfast and location
On check out day housekeeping knocked on our door 6 times before check out time at 11AM. Bathrooms need updating and bathrooms are very small and difficult to change in.Not bad for the price we paid. Location was good, breakfast is nice, quick check in. Bathrooms need updating and they are very small and difficult to change in. Housekeeping staff should wait until check out time or knock once and ask when people are departing. It was annoying to have them knock 6 times the morning of departure.
Nice to have a hot breakfast available. There was also a coffee machine and tea always available in lobby. Staff was very pleasant and gave us 2 beds instead of one with no upgrade charge.
Bathrooms are quite small and could us alittle updating. No other complaints, hotel was very good for the price.Had a lovely stay. Staff was very friendly, hot breakfast was good, and coffee and tea available in lobby at all hours was a plus. Bathrooms are small and could use alittle updating. It was very good for the price.
expected double bed room we were unexpectedly surprised upon arrival to find out we would have a suite with a 2 person Jacuzzi tub and a king bed. It was above any expectations we had
nothingEverything went above and beyond what we would expect at a 2.5 star hotel. We would recommend it to anyone and we already started the next day upon our arrival in Buffalo NY. It was a great hotel!
Beds were comfortable and rooms cleaned each day.
The curtains in the room where hanging loose on one corner and the recliner in the room was dingy with a. Broken handle. Bathroom was so small I had to leave bathroom door open to sit on the stool!
Value, considered what was paid.
Front desk service - he was on the phone talking about his personal matters when I was the only person in-line to be checked in.
Good location; access to expressway
Some road noiseOverall a good experience for a moderate price.
Lobby could have been more welcoming.The room was clean and neat, but the ambiance could use improvement.