Best Western Rochester Marketplace Inn

The hotel offers a fitness center, free parking, and a complimentary breakfast with plenty of options for guests to enjoy.

The staff are described as friendly, accommodating, and helpful, providing a warm and cozy atmosphere for guests.

Guests have mentioned that the property is very clean, and the staff ensure that the guest accommodation is disinfected between stays.

The hotel is in close proximity to restaurants and shopping areas, providing convenience for guests. However, some guests have mentioned that the bathroom isn't the most updated.

Some guests have expressed concerns about the size of the rooms, outdated room features, and issues with room keys. Additionally, a few guests have mentioned specific concerns about the cleanliness of the bathroom and the quality of the bedding.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer quieter periods, consider visiting in December, which is considered the low season. This could result in a more peaceful and less crowded experience.

The hotel's proximity to various attractions such as the University of Rochester, Frederick Douglass Statue, and Highland Park makes it convenient for guests interested in exploring the local area.

Some guests found the bathroom setup to be a bit unusual and the rooms to be smaller than expected. It's advisable to check the room amenities and layout before making a reservation, especially if you have specific preferences or requirements.

Some guests noted that the proximity of certain rooms to the hallway entrance resulted in noise disturbances. If you are sensitive to noise, consider requesting a room away from high-traffic areas.

A few guests experienced issues with their room keys. It's recommended to ensure that your key card functions properly to avoid inconvenience during your stay.

While the hotel offers an airport shuttle, it's important to note that some guests mentioned the absence of an elevator at the back of the hotel. If accessibility is a concern, it's advisable to inquire about the available options.

Several guests appreciated the complimentary breakfast, citing it as one of the highlights of their stay. It's worth considering this offering as a convenient and cost-effective dining option during your visit.

If you encounter any issues during your stay, such as cleanliness or room maintenance, it's advisable to promptly communicate your concerns to the staff. This proactive approach may lead to a quicker resolution.

Guests highlighted the hotel's excellent location for shopping and dining, with plenty of options nearby. If you enjoy exploring local eateries and shops, this could enhance your overall experience.