|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Designated smoking area, Gift shop, No smoking, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Sauna, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet, WiFi (free)|
|Policy||Pets - Service dogs only||Landmarks||
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Good, 1,217 reviews across the web
|Grounds||Nice grounds. 89% satisfied guests.|
|Entrance Area||81% |
|Breakfast||79% found the |
|Hotel Cleanliness||74% thought |
|Room Size||78% said |
|Room Cleanliness||54% said |
|Service||55% thought the |
|Noise level||73% thought it was |
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We love the location and accommodations. Even though this hotel is over 150 years old, it is in excellent condition, with the River walk and Alamo Plaza so very accessible. Great Staff.We love the location and accommodations. Even though this hotel is over 150 years old, it is in excellent condition, with the River walk and Alamo Plaza so very accessible. Even though we were in San Antonio for business, it is easily accessible from I-37 and is only a few blocks back to I-37 or I-35. A late evening stroll through the plaza or down the River walk quickly relieves the stress from a business trip.
Room service breakfast was fine. Location was perfect. Ambiance of the old building and furnishings was great. Staff was able to deliver extra pillow and complimentary razor to the room.
Staff was not friendly, I felt like I was imposing on them. Website did not warn me that parking at the hotel would be $28/day. Bed and pillows weren't comfortable. Fixtures in bathroom were too old (and/or slightly rusty) or missing (bath drain).Despite the uncomfortable bed & pillows, unfriendly staff, and non-functioning coffee pot in my room, I would recommend this hotel solely based on location. Literally a stone's throw from the Alamo, and it backs up to the River Center mall, that I could walk to down a pedestrian walkway adjacent to the Menger. I was in San Antonio for a conference at the Marriott River Center, and saved a ton of money by staying at the Menger, and never felt unsafe walking between the hotels late at night or early in the morning.
I like the idea of the historical hotel, but not as fresh as local competitors.
Close to everything, River walk, Restaurants, Mall, Ect.
No Yager at Bar
I loved the historic architecture. Even the rooms take on a more antique feel. Very elegant.
NoHad an amazing stay! The staff was very friendly and accommodating. The hotel is gorgeous! Felt much fancier than 3 starts! Comfy beds, room controlled temperature and fan. Right next to many fun activities and the river walk.
Location and ambience of the public spaces
noGreat location, the rooms are a little small, but it is a good value.
The location was great. It was next to the alamo and river center mall.
They charged me an extra $147 for a pet fee and valet parking. The hotel has no parking, so you have to valet park.If I didn't have a pet, I'd stay here again.
This hotel was conveniently located, and was half museum! Very cool place to stay. Nice amenities.
The staff enjoys telling ghost stories and makes the history of the hotel fun.
My room was dirty when I arrived, clearly had not been cleaned after the last guest. The a/c did not work well and was loud. The beds were not good quality. I would rate this a one star hotel with a neat history. The bar was the best part of the hotel.It is a neat hotel to walk through and I would definitely visit the bar if in the area, but this is hotel charges too much for a small dirty room with an a/c that is loud and does not work well. My room had obviously not been cleaned and the staff just wanted to write it off as the ghosts.
Front desk staff was non attentive and somewhat rude.I will not stay there again.