The parking was secured which is great.
Didnt like that there was only one elevator
Everything from the heater to the bathroom door to the remotes to the t.v. to the staff to everything just being broken
The young Hispanic gentleman who finally came to fix the TV and f r I'd he was incredibly nice and polite. He was actually the highlight of our visit at this motel.
The small fridge door was broken, there was encrusted do urine on a part of the carpet, stained carpet, TV wasn't working properly, most of the staff was rude and we're not heloful. I felt as if my requests to fix the TV and fridge were putting them out. I was told "There's nothing I can do about it now. No one help. You should have called sooner. You'll just have to wait." So I waited and finally had to remind them, yet again, that these items needed to be fixed. The (head maid?) was rude and SCOLDED ME for asking the other maids to come back to clean because I was in the shower. She had me walk around to the other side of the motel to drop off my dirty linen because I "threw off the maids schedule for being late." Everything was run down and nothing worked properly. I am beyond disappointed. :(
customer service was great, great experience
No coffee in room, need more towels in room