Location, and the staff was friendly. There was a slight problem with my reservation and the staff was pretty helpful to fix it.
Shared bathroom, which is REALLY small (only shower, no sink), you have a separate toilet, which is shitty as well, and a small sink in your room. Two separate faucets, and ry uncomfortable. We were four guys is a double bed room. Really tiny, no room for luggage, small beds. It's an OK place if you're staying for one, maximum two nights. Otherwise most definitely find something with at least a private bathroom, despite the slightly higher price.
I stayed here for the Dreamforce Conference for a week. The beds were alright. That's about where the compliments stop.
They explained that I was expected to leave my hotel room key at the front desk every time I left, which I found to be odd. When I came back for the key in the evening, all I needed to say was my room number, and they just handed the key over without verifying my identity (I didn't even give my name). One time, I forgot the key in my room when I locked the handle. I went down to the desk and they handed over the entire master key ring (which works on every door in the building) for me to retrieve my key. NOT OK!! The shower closet, which was shared by the entire floor had a tiny shower stall and felt like standing under a garden hose. The window would not lock, nor would the deadbolt, but at this point my expectations were so low I didn't even bother wasting my time to report it. There were bugs in the room. Oh, and on my way out of the hotel the last morning to catch my early flight, the building was locked from the inside with no way to unlock it without a key - good thing the building never caught on fire. I could not recommend this hotel even to an enemy.
If you don't mind a hotel with bathrooms and showers down the hall, this place will work for you.
I travel a lot, so am not used to seeing bugs in a room. Strange policy to turn in keys to the front desk when you go out actually puts hotel employees and others in lobby on notice that you are gone and room is empty which is a bad idea. the neighborhood is on the edge of the Tenderloin, so a lot of street people outside the hotel.
the location was great
Staff was slow, incompetent, and unaccommodating. The rules for the hotel were ridiculous. No guests allowed, or a $30 charge for ONE guest every night. You must leave your keys with the front desk every time you leave the hotel. They ran up my total, then when I asked for an itemized receipt, they charged me $5 more because they had totaled it wrong. It also took almost half an hour to get the itemized receipt because some slow idiot was making a half-assed word document from scratch for it. Also the room was tiny, dirty, and the bathroom and shower are seperate closests shared by the entire floor. Don't stay here.
Great location, great staff, very clean hotel. My mother and I had a lot of fun and thank you guys for the donuts and coffee.
The location is great, but also not so great since the civic center section of SF is right next to the rough Tenderloin section, and Market St always has lots of crazies floating around. I needed to be near the Civic Center and this hotel was perfect, close to BART (literally a station is less than half a block away), and close enough to Caltrain (about a 30 min walk). I did not care for the common bathrooms and showers, nor did I like having to leave my key behind at the front desk every time I left the hotel. The decor is very dated, but that doesn't bother me personally, and they offered donuts and coffee in the mornings. If you are looking for a place to rest your head, and you are not easily grossed or creeped out this hotel will be a bargain if you need to stay downtown. If you can afford to spend several hundred dollars a night, then you would be better off finding a more luxurious hotel.
place was creepy. stayed for four hours. woke up and canceled the rest of the stay. cheap prices but very creepy setting. kinda dirty, rough neighborhood. no bathrooms or shower in room. weird system of turning the key into the office each time you leave. stayed at the good hotel around the corner for a few dollars more.. way better options around.
didn't like a thing other than the old timey record playing in the lobby.
Its a awesome place,it is in downtown of San Francisco,so everything is closer.It was nice to stay there
Price in San Francisco
Small bathroom and shared with all floor old building and facilities
Front desk tried to charge me again for full price after I paid full online. They seems to be doing this to a lot of people.
The price wasn't bad.
I stayed during VMworld. I arrived just before the 6.1 earthquake hit. During the earthquake, the water tower next to my room rang like a church bell. I attempted to leave the hotel, and found that the desk clerk had locked us all inside the building, and then left his post. DURING AN EARTHQUAKE.
I thought the staff were really kind and helpful. There is someone at the desk 24 hours. Downtown San Francisco is expensive to stay, so I was happy to find something almost near my price range. I went in expecting a youth hostel, so I was not disappointed. Don't expect a 5 (or 2-4) star hotel. But I do think the owners did the best with what they have. No bedbugs in our room and plenty of soap and towels.
The free breakfast was donuts and coffee/tea. Maybe this would be nice for some, we were there nearly a week and it was too sweet for me. They were quality donuts, though. Not all rooms have a private bathroom. Read your room description carefully. Market Street gets a little seedy after Powell heading towards Aida. The hotel itself felt safe inside but I would be uneasy walking alone or with small children after dark.
The fact it was in the Civic Center
The Staff for one. Also, the fact that we cant have visitors without being charged $30!! To me that is just ridiculous! I will miss staying in the Civic Center, but I would recommend any hotel but this one.