|General||24 hour front desk, Non-smoking rooms available, Parking (free)|
|Internet||Internet, WiFi (free)||Landmarks||
Good, 802 reviews across the web
|Parking Prices||100% thought |
|Service||95% found the |
|Reception||78% said the |
|Hotel Cleanliness||70% thought |
|Breakfast||63% were |
|Noise Level||70% thought it was |
|Old/New Facilities||75% thought the |
|Room Size||82% said |
|Read all reviews from Booking.com|
|Read all reviews from Priceline|
Great location, ample space in the rooms, and they had pack-and-play cribs available.
The sink clogged and the woman at the front desk refused to have it fixed or call the manager. She said nobody can help you with a room problem after 5pm! The rooms also let in more city noise than they should, with door gaps and thin walls.The Inn at Broadway looked like a better bet, with the same great location but better maintained facilities. Hopefully they care more about guest satisfaction than Pacific does.
Neither air conditioning or heatingNice staff - all were very helpful and office is open 24 hours. Rooms are old but worse than that is the matter of no a/c and the heating didn't even work. A little noisy at night but overall a good experience. Walking distance to many great spots in the city.
Free Parking, Continental Breakfast Ok. Having a second private room (double room, double bed) was nice.
The hotel had a lot of character as expected in the area.
Being an older building the noise level was a little much but to be expected in the city.The hotel is a good value for a room in this area. The staff was very good. Free parking is a major plus.It could use some remodel but that would only drive the price up. Being a smaller hotel means no crowds and chaos but smaller rooms and a little more noise from neighbors.
The location is really good. And the staff is also very kind and helpful.
Small room and poor breakfastIs the best deal on that privileged area you can get for that price.
Staff was great! Location was nice!
Our room was a bit small.Great restaurants in the area. Chinese food on Polk Street is a must. Location is great; it is in the city, but it is not congested like the downtown area. Staff let us leave the car on the inn's lot for the whole day, even though we checked out at 11 :) They let us print stuff at the check in desk :)