There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night. For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
great location. great price.
key cards kept becoming non-functional
Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too. We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower. The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
We like the location is super close to to everything....Cable car, shops, restaurants/bars.
A little loud on the second floor, but manageable.
The location is great- right by Powell Street BART, Muni, and Cable Car. In the heart of Union Square, pretty touristy but tons of options close by. The rooms weren't too small, they were clean and comfortable. For less street noise ask for an interior room. The staff was friendly and there is a Restaraunt and cafe right in the lobby (we only had pastry at the cafe.) For a mid range hotel centrally located the Villa Florence is a good choice.
The television needed to be reset and Powell street is very busy.
The location and decor in the lobby.
Small rooms, over priced.
Room was very muggy and the bathroom was very dirty. Walls in bathroom had mold and were very dirty. Poor!!!
Room was muggy and bathroom was dirty. Walls in bathroom had mold and they were very dirty.
Sophisticated, modern decor. European feel. Coffee bar in the lobby Proximity to public transit Free wifi Friendly, professional staff that are available In room AC/heat with fan that can cancel noise
Street facing rooms on lower floors are a little noisy