Mandarin Oriental, Santiago

5 stars
9.1
Wonderful
based on 1628 reviews
1,628 reviews
Thu 9/10
-
Fri 9/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated less than a 20-minute stroll from Alcantara Metro Station, Hotel Santiago by Mandarin Oriental features ski in/out facilities. Guests will also be treated to luxury as the hotel boasts a limousine service, a waterfall pool, a rooftop terrace and views of Santiago and Andes Mountains.

Those staying at Hotel Santiago by Mandarin Oriental can start their morning at AKO Spa, or enjoy the many fitness amenities, such as an outdoor pool. The hotel also has a luxury spa, offering a sauna. Guests also have the option of relaxing in the jacuzzi.

Hotel Santiago by Mandarin Oriental provides modern rooms equipped with a hair dryer and a mini bar, plus all the essentials to ensure a comfortable stay. There are also honeymoon suites available.

Breakfast is served every day at Matsuri Restaurant, specializing in seafood and Japanese cuisine. Those looking to unwind with a drink can try out the on-site bar. A variety of eating options are also available in the area.

The hotel is under a 35-minute drive from Comodoro Arturo Merino Benitez International Airport. Costanera Center is also nearby.

9.1
Wonderful
1628 reviews

Latest deals for Mandarin Oriental, Santiago

Thu 9/10
-
Fri 9/11
Deals from
$167
Cheapest rate per night
Compare prices for Deluxe room, Executive room and 30 more Mandarin Oriental, Santiago deals.
Deluxe room, 1 king bed
No inclusions
Executive room, 1 king bed
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King room, 1 king bed
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Deluxe room, 1 twin bed
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Executive room, 1 king bed
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Deluxe room, bed type unknown
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Executive room, bed type unknown
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King room, bed type unknown
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Deluxe room, bed type unknown
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King room, 1 king bed
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Executive room, 1 king bed
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Standard room, bed type unknown
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Deluxe room, 1 king bed
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Executive room, 1 king bed
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Deluxe room, 1 king bed
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King room, bed type unknown
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Executive room, 1 king bed
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Deluxe room, bed type unknown
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King room, bed type unknown
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Executive room, 1 king bed
No inclusions
Deluxe room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Executive room, bed type unknown
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Deluxe room, bed type unknown
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Deluxe room, bed type unknown
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Standard room, bed type unknown
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Deluxe room, 1 king bed
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Standard room, bed type unknown
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*Total includes estimated local taxes & fees payable on check out.

Amenities at Mandarin Oriental, Santiago

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Mountain view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Allergy-free room

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Dining table

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Kitchen

  • Electric kettle
  • Kitchenette
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Garden
  • Terrace/Patio

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Wardrobe or closet

Things to do

  • Eco tourism
  • Bicycle rental
  • Golf
  • Snowboarding

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Pool and spa

  • Outdoor pool
  • Massage

Reviews of Mandarin Oriental, Santiago

9.1
Wonderful
1628 verified ratings
Wonderful
1110
Very good
182
Good
128
Okay
67
Fair
63
Mediocre
25
Poor
53

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent location, quality breakfast, and spacious rooms as standout features. While many guests appreciate the attentive service and cleanliness, there are some reports of inconsistent staff interactions and occasional lapses in housekeeping. The overall atmosphere is generally positive, though a few guests feel the hotel does not fully meet luxury expectations for its price. Some amenities, such as the spa, are noted as lacking or missing. Despite these issues, many reviewers found their stay enjoyable and would recommend the hotel for its main strengths.
AI-Generated from customer reviews
Location9 out of 10
Breakfast8 out of 10
Room Size7.5 out of 10
Service7 out of 10
Cleanliness6 out of 10
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Location

Kennedy Avenue #4601, Santiago

What's nearby

  • Sky Costanera1.6 mi
  • Costanera Center1.6 mi
  • Los Dominicos Handicraft Village2.4 mi
  • Santiago Metropolitan Park3.1 mi
  • Santuario del Cerro San Cristóbal3.2 mi
  • Plaza Baquedano3.7 mi
  • Pontificia Universidad Católica de Chile4.2 mi
  • Santa Lucia Hill4.3 mi
  • Estadio Nacional Julio Martinez Pradanos4.4 mi
  • Plaza de Armas4.5 mi
  • Mapocho Cultural Center4.5 mi
  • Catedral Metropolitana de Santiago4.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 4854821

Essential information about Mandarin Oriental, Santiago

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
December
$298
$308
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 66% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Mandarin Oriental, Santiago

Which month has the cheapest rates at Mandarin Oriental, Santiago?

The cheapest month to stay at Mandarin Oriental, Santiago is July, with an average nightly rate of $219. The most expensive month is March at $389 per night.

What is the cheapest day to book Mandarin Oriental, Santiago?

The cheapest day to book Mandarin Oriental, Santiago is Thursday, with an average nightly rate of $183. The most expensive day is Saturday at $399 per night.

How far in advance should you book Mandarin Oriental, Santiago?

To get the best price at Mandarin Oriental, Santiago, book around 3 weeks in advance. This could save you approximately 49% compared to booking last minute.

KAYAK's top tips for your stay at Mandarin Oriental, Santiago

  • If you’re after a cheap room at Mandarin Oriental, Santiago, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mandarin Oriental, Santiago, plan to stay on a Thursday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Mandarin Oriental, Santiago was booked for on KAYAK in the last 2 weeks was $183, while the most expensive was $438.
  • How long should you stay at Mandarin Oriental, Santiago? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Mandarin Oriental, Santiago

  • Where is Mandarin Oriental, Santiago located?

    Mandarin Oriental, Santiago is located at Kennedy Avenue #4601, 5.1 miles from the center of Santiago. Sky Costanera is the closest landmark to Mandarin Oriental, Santiago.

  • When is check-in time and check-out time at Mandarin Oriental, Santiago?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Mandarin Oriental, Santiago.

  • Does Mandarin Oriental, Santiago offer free parking?

    Yes, Mandarin Oriental, Santiago offers free parking.

  • How far is Mandarin Oriental, Santiago from the airport?

    Mandarin Oriental, Santiago is 11.7 miles from Santiago Arturo Merino Benitez.

  • Does Mandarin Oriental, Santiago have a pool?

    Yes, Mandarin Oriental, Santiago has a pool onsite.

  • How does KAYAK find such great Mandarin Oriental, Santiago hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental, Santiago in Santiago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental, Santiago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental, Santiago.

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Good to know

Distance to city center

Nearest Airport

Distance to airport

5.1 mi
Santiago Arturo Merino Benitez
11.7 mi