Mandarin Oriental, Santiago

The hotel offers luxury amenities such as a limousine service, a waterfall pool, a rooftop terrace, and views of Santiago and Andes Mountains. Guests can also enjoy the AKO Spa, fitness amenities, and a luxury spa with a sauna.

Guests have praised the hotel for its very comfortable beds and pillows, ensuring a restful night's sleep.

The hotel's Matsuri Restaurant specializes in seafood and Japanese cuisine, offering fantastic breakfast options and a variety of eating options in the area.

The hotel provides free parking and shuttle services, including ski shuttle, airport shuttle, and additional shuttle services.

The high season is in February, offering a great time to experience the hotel's exceptional standard of service and beautiful rooms with views of the Andes mountains.

Several guests mentioned the spectacular views of the Andes Mountains from the rooms, so consider choosing a room with a balcony for the best experience.

Start your day at the hotel's luxury spa, AKO Spa, for a relaxing and rejuvenating experience, as recommended by guests.

The hotel's proximity to attractions like Parque Arauco, Araucano Park, and Sky Costanera makes it convenient for guests to explore the area and enjoy various activities.

Some guests noted that the hotel has two room levels, which may not be clearly apparent, so it's advisable to clarify the room type during the booking process to avoid any inconvenience.

While some guests mentioned that the outdoor pool was not heated and had limited opening hours, others praised its beauty and relaxation. Consider visiting the pool during the specified hours for a pleasant experience.

Guests appreciated the seafood and Japanese cuisine at Matsuri Restaurant for breakfast. Consider trying out the restaurant for a delightful dining experience.

Guests were impressed by the hotel's efforts to make special occasions memorable, such as Christmas celebrations. Inquire about any special events or treats during your stay for an enhanced experience.

Some guests mentioned noisy construction and highlighted the need for improvements to reach the Mandarin Oriental level. It's advisable to check for any ongoing construction or renovations before booking.

The hotel offers shuttle services and is close to various attractions, making it convenient for guests to explore the area. Consider utilizing the shuttle service for ease of travel.

While guests appreciated the spacious and well-stocked rooms, some mentioned issues with air conditioning and housekeeping. It's advisable to verify room amenities and address any concerns with the staff for a comfortable stay.