
Mandarin Oriental, Santiago
Photos of Mandarin Oriental, Santiago
Overview
Situated less than a 20-minute stroll from Alcantara Metro Station, Hotel Santiago by Mandarin Oriental features ski in/out facilities. Guests will also be treated to luxury as the hotel boasts a limousine service, a waterfall pool, a rooftop terrace and views of Santiago and Andes Mountains.
Those staying at Hotel Santiago by Mandarin Oriental can start their morning at AKO Spa, or enjoy the many fitness amenities, such as an outdoor pool. The hotel also has a luxury spa, offering a sauna. Guests also have the option of relaxing in the jacuzzi.
Hotel Santiago by Mandarin Oriental provides modern rooms equipped with a hair dryer and a mini bar, plus all the essentials to ensure a comfortable stay. There are also honeymoon suites available.
Breakfast is served every day at Matsuri Restaurant, specializing in seafood and Japanese cuisine. Those looking to unwind with a drink can try out the on-site bar. A variety of eating options are also available in the area.
The hotel is under a 35-minute drive from Comodoro Arturo Merino Benitez International Airport. Costanera Center is also nearby.
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Amenities at Mandarin Oriental, Santiago
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
General
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Towels
- Shampoo
- Body soap
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet paper
- Walk-in shower
Dining
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Golf
Kitchen
- Kitchenette
- Microwave
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Mandarin Oriental, Santiago
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers luxury amenities such as a limousine service, a waterfall pool, a rooftop terrace, and views of Santiago and Andes Mountains. Guests can also enjoy the AKO Spa, fitness amenities, and a luxury spa with a sauna.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its very comfortable beds and pillows, ensuring a restful night's sleep.
What can guests expect from the hotel's dining options?
The hotel's Matsuri Restaurant specializes in seafood and Japanese cuisine, offering fantastic breakfast options and a variety of eating options in the area.
Is parking available at the hotel?
The hotel provides free parking and shuttle services, including ski shuttle, airport shuttle, and additional shuttle services.
When is the best time to visit the hotel?
The high season is in February, offering a great time to experience the hotel's exceptional standard of service and beautiful rooms with views of the Andes mountains.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views of the Andes Mountains from the rooms, so consider choosing a room with a balcony for the best experience.
Enjoy the AKO Spa
Start your day at the hotel's luxury spa, AKO Spa, for a relaxing and rejuvenating experience, as recommended by guests.
Explore Nearby Attractions
The hotel's proximity to attractions like Parque Arauco, Araucano Park, and Sky Costanera makes it convenient for guests to explore the area and enjoy various activities.
Consider Room Selection Carefully
Some guests noted that the hotel has two room levels, which may not be clearly apparent, so it's advisable to clarify the room type during the booking process to avoid any inconvenience.
Take Advantage of the Outdoor Pool
While some guests mentioned that the outdoor pool was not heated and had limited opening hours, others praised its beauty and relaxation. Consider visiting the pool during the specified hours for a pleasant experience.
Indulge in Japanese Cuisine
Guests appreciated the seafood and Japanese cuisine at Matsuri Restaurant for breakfast. Consider trying out the restaurant for a delightful dining experience.
Check for Special Events
Guests were impressed by the hotel's efforts to make special occasions memorable, such as Christmas celebrations. Inquire about any special events or treats during your stay for an enhanced experience.
Be Mindful of Noise
Some guests mentioned noisy construction and highlighted the need for improvements to reach the Mandarin Oriental level. It's advisable to check for any ongoing construction or renovations before booking.
Consider Transportation Options
The hotel offers shuttle services and is close to various attractions, making it convenient for guests to explore the area. Consider utilizing the shuttle service for ease of travel.
Verify Room Amenities
While guests appreciated the spacious and well-stocked rooms, some mentioned issues with air conditioning and housekeeping. It's advisable to verify room amenities and address any concerns with the staff for a comfortable stay.
Location
What's nearby
- Sky Costanera1.6 mi
- Costanera Center1.6 mi
- Los Dominicos Handicraft Village2.4 mi
- Santiago Metropolitan Park3.1 mi
- Santuario del Cerro San Cristóbal3.2 mi
- Plaza Baquedano3.7 mi
- Pontificia Universidad Católica de Chile4.1 mi
- Santa Lucia Hill4.3 mi
- Estadio Nacional Julio Martinez Pradanos4.4 mi
- Plaza de Armas4.5 mi
- Mapocho Cultural Center4.5 mi
- Catedral Metropolitana de Santiago4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mandarin Oriental, Santiago
Low season | June |
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High season | October |
Average price (weeknight) | $320 |
Average price (weekend night) | $259 |
When to book a room at Mandarin Oriental, Santiago
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Value for money | 8.6 |
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Distance to city center | 5.0 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 11.7 mi |