Mandarin Oriental, Santiago
5 stars

Mandarin Oriental, Santiago

Kennedy Avenue #4601, Santiago, Chile
Santiago, Chile
See location+56 229 501 234
From
$169
Cheapest

rate per night

9.1
Wonderful
based on 1318 reviews
1,318 reviews
Room type
Provider
Nightly total
Deluxe room
Standard room
Executive room

Photos of Mandarin Oriental, Santiago

Overview

Situated less than a 20-minute stroll from Alcantara Metro Station, Hotel Santiago by Mandarin Oriental features ski in/out facilities. Guests will also be treated to luxury as the hotel boasts a limousine service, a waterfall pool, a rooftop terrace and views of Santiago and Andes Mountains.

Those staying at Hotel Santiago by Mandarin Oriental can start their morning at AKO Spa, or enjoy the many fitness amenities, such as an outdoor pool. The hotel also has a luxury spa, offering a sauna. Guests also have the option of relaxing in the jacuzzi.

Hotel Santiago by Mandarin Oriental provides modern rooms equipped with a hair dryer and a mini bar, plus all the essentials to ensure a comfortable stay. There are also honeymoon suites available.

Breakfast is served every day at Matsuri Restaurant, specializing in seafood and Japanese cuisine. Those looking to unwind with a drink can try out the on-site bar. A variety of eating options are also available in the area.

The hotel is under a 35-minute drive from Comodoro Arturo Merino Benitez International Airport. Costanera Center is also nearby.

9.1
Wonderful rating
Based on 1,318 verified guest reviews

Latest deals for Mandarin Oriental, Santiago

Thu 7/17
Fri 7/18
Queen room
bed type unknown
Executive room
bed type unknown
bed type unknown
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Premier room
bed type unknown
bed type unknown
King room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
2 twin beds
bed type unknown
1 twin bed
Standard room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Mandarin Oriental, Santiago

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Wardrobe or closet

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Golf

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals

Kitchen

  • Kitchenette
  • Dining area

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Mandarin Oriental, Santiago

9.1
Wonderful
1318 verified ratings
Wonderful
867
Very good
156
Good
113
Okay
63
Fair
58
Mediocre
24
Poor
37

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, often describing it as an oasis in the city. However, many reviews highlighted issues with service, including unresponsive staff and problems during check-in. Overall, while the hotel has many positive aspects, improvements in service are needed to enhance the guest experience.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Daniel, Dec 2015
Pros (+) This hotel was set in the middle of Santiago and was like an oasis of peace in the big city. The grounds were beautiful as was the building. The staff were all very friendly and helpful - going beyond what is expected. The Grand Hyatt was located close to a great shopping mall and good restaurants The room was large and well appointed and the bed was very comfortable.
Cons (-) The only thing I disliked was the first room they put me in. It was low with a terrible view and a CRT television. When I asked, they changed to a great room. To be fair, I got there early so better rooms were not available and they let me use the room until a better one was available.

Location

Kennedy Avenue #4601, Santiago

What's nearby

  • Sky Costanera1.6 mi
  • Costanera Center1.6 mi
  • Los Dominicos Handicraft Village2.4 mi
  • Santiago Metropolitan Park3.1 mi
  • Santuario del Cerro San Cristóbal3.2 mi
  • Plaza Baquedano3.7 mi
  • Pontificia Universidad Católica de Chile4.1 mi
  • Santa Lucia Hill4.3 mi
  • Estadio Nacional Julio Martinez Pradanos4.4 mi
  • Plaza de Armas4.5 mi
  • Mapocho Cultural Center4.5 mi
  • Catedral Metropolitana de Santiago4.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Mandarin Oriental, Santiago

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
October
$320
$244
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 50% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Mandarin Oriental, Santiago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mandarin Oriental, Santiago

  • If you’re after a cheap room at Mandarin Oriental, Santiago, then you should consider staying during the low season. The cheapest deals can generally be found in April and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mandarin Oriental, Santiago, plan to stay on a Monday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Mandarin Oriental, Santiago was booked for on KAYAK in the last 2 weeks was $205, while the most expensive was $263.
  • How long should you stay at Mandarin Oriental, Santiago? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Mandarin Oriental, Santiago

  • Where is Mandarin Oriental, Santiago located?

    Mandarin Oriental, Santiago is located at Kennedy Avenue #4601, 5 miles from the center of Santiago. Sky Costanera is the closest landmark to Mandarin Oriental, Santiago.

  • When is check-in time and check-out time at Mandarin Oriental, Santiago?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Mandarin Oriental, Santiago.

  • Does Mandarin Oriental, Santiago offer free parking?

    Yes, Mandarin Oriental, Santiago offers free parking.

  • How far is Mandarin Oriental, Santiago from the airport?

    Mandarin Oriental, Santiago is 11.6 miles from Santiago Arturo Merino Benitez.

  • Does Mandarin Oriental, Santiago have a pool?

    Yes, Mandarin Oriental, Santiago has a pool onsite.

  • How does KAYAK find such great Mandarin Oriental, Santiago hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental, Santiago in Santiago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental, Santiago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental, Santiago.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.7
5.0 mi
Santiago Arturo Merino Benitez
11.7 mi

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