With a stay at Occidental El Embajador, you'll be centrally located in Santo Domingo, convenient to Plaza de la Bandera and Santo Domingo Country Club. This 4-star resort is within close proximity of Jardin Botanico Nacional and Palacio de los Deportes Virgilio Travieso Soto.
Make yourself at home in one of the 286 air-conditioned rooms featuring minibars. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Rec, Spa, Premium Amenities
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and an outdoor tennis court. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Great quality. Rooms had a decent view, balcony area, and great showers!
Customer service and checkin and check out line were painfully slow. Twenty minutes or more for each with only one or two customers and one representative each time.
The worse. I had a reservation for a double bed. Got there and was only one bed. Front desk lady didn't"t try to help.
The personal is excellent ,Francisco,Hermes ,Mariel at the restaurant,the cleaning ladies ,is amazing how a hotel with over 50 years still in very good shape with an excellent service
The city of Santo Domingo is growing a lot around this hotel
stay was plesent
Location, beds where comfortable, parking, very luxurious lobby
Service allthought fast responding
the staff was very professional and knowledgable, room service was impeccable. during my stay dominican moda(fashion) was been stay at the hotel which was rather exciting.
my only complaint was the hotel restaurant that added the 26% tax which cause me to leave a tip until i eat at other establishments and discovered that the tip is included in the 26%. other places broke it down tax - 16% and the tip - 10%. its very misleading when the hotel restaurant combine both.
Very convenient. Restaurant, bank and business center are in the hotel. Bilingual desk workers.
I was double charged for my first night despite paying when I booked it online from Booking.com. I discovered the double billing after the fact (no signed receipt). I was also charged by the hotel for a taxi fare that I paid cash directly to the driver. Again, no signed receipt. They just do this stuff after the fact. I have an email pending with them but no response. I will be disputing these charges with my credit card company soon if no response is heard.
Nice. and comfortable.
Far from the city
Hotel with style, charm, professionality and a lot of history. Comparable to the Hotel Nacional in La Habana. I thoroughly recommend the hotel Occidental El Embajador. Active Hotels has proven to be an excellent and informative on-line booking service.
convenience to business meetings
The service quality and the warmness of the people.
The tap water is not drinkable (I appreciate that they put a warning sign by the faucet), and the bottled watter is pretty expensive. Plain water should not be a luxury.
This hotel is great in terms of location and safety. It is one of the best residential areas in the city. The hotel is old but they are renovating. The breakfast is a plus. Beautiful garden.
The staff was very friendly and was available anytime you needed them to answer any question. It was 1:00am and I needed information on where to buy souvenirs in the morning as my flight was leaving very early and I hadn't bought anything yet. The attendant at the front desk gave me a few ideas and knew which stores opened early and which didn't.