Pros (+) Best value in Santo Domingo right now. 5* level service and comfort, 4* prices.
5 stars
El Embajador, a Royal Hideaway Hotel
Ave Sarasota 65, Santo Domingo 10110, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 221 2131Photos of El Embajador, a Royal Hideaway Hotel
Overview
El Embajador a Royal Hideaway Hotel provides 5-star accommodation in Santo Domingo. It also offers a Jacuzzi, a heated pool and outdoor tennis courts.
This stylish hotel provides family facilities, such as a playground, babysitting/child services and a kids club. Guests can enjoy the recreational facilities on offer, such as billiards and a sauna.
El Embajador a Royal Hideaway Hotel features bright rooms equipped with a mini bar and a hair dryer, plus all the necessities to ensure a comfortable stay. There are also honeymoon suites available.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay close at mealtime. Each evening, guests are welcome to enjoy a drink in the lounge bar.
For those guests who enjoy exploring local restaurants and cafés, there is a wide variety within walking distance. Port of Santo Domingo, Ciudad Colonial and Cathedral of Santa Maria la Menor can be easily accessed by car.
Latest deals for El Embajador, a Royal Hideaway Hotel
Amenities at El Embajador, a Royal Hideaway Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Wine glasses
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Evening entertainment
- Beauty salon
- Pool table
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Bedroom
- Feather pillow
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of El Embajador, a Royal Hideaway Hotel
8.9
Very good
2106 verified ratings
Wonderful
1372
Very good
321
Good
151
Okay
74
Fair
67
Mediocre
34
Poor
87
Summary of reviews
Guests say
Overall, guests appreciated the cleanliness and spaciousness of the rooms, as well as the quality of the breakfast. However, there were notable complaints about the service, particularly regarding check-in and check-out times, and some guests experienced issues with bed comfort and room amenities.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
14 reviews
All reviews
Pros (+) Brand new rooms
Pros (+) The patio and the room only. Hotel too old and they want to exhibit a class that they may have in the 50's but not on 2016.
Pros (+) Great quality. Rooms had a decent view, balcony area, and great showers!
Cons (-) Customer service and checkin and check out line were painfully slow. Twenty minutes or more for each with only one or two customers and one representative each time.
Cons (-) The worse. I had a reservation for a double bed. Got there and was only one bed. Front desk lady didn't"t try to help.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there are numerous good restaurants within walking distance for those who enjoy exploring local dining options.
How are the hotel's rooms and beds?
The rooms are renovated, modern, spacious, and clean, with comfortable and cozy beds. Additionally, the hotel provides luxurious, comfortable, and appealing rooms with high-quality toiletry products and ample amenities.
Is the hotel family-friendly?
Yes, the hotel provides family facilities such as a playground, babysitting/child services, and a kids club, making it an excellent choice for families.
What are the hotel's unique offerings?
The hotel features a Jacuzzi, a heated pool, outdoor tennis courts, and a spa and wellness center, providing guests with a range of recreational and relaxation options.
When is the best time to visit the hotel?
The high season is in April, offering an ideal time to experience the hotel's fantastic service and beautiful facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially find better deals.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Palacio de Bellas Artes Freddy Beras Goico, Estadio Quisqueya, and Plaza de la Bandera, offering guests plenty of options for sightseeing.
Check Room Amenities
Some guests highlighted the modern and spacious rooms, while others mentioned the need for renovations in certain areas. It's advisable to inquire about the specific room features and conditions before booking.
Be Mindful of Language Barriers
Several guests noted challenges with language barriers, as not all staff members were fluent in English. It may be helpful to have a basic understanding of Spanish or use translation tools.
Dining Options Outside the Hotel
While the on-site dining received mixed reviews, guests appreciated the variety of restaurants within walking distance. Exploring nearby dining options could provide a more diverse culinary experience.
Verify Payment Policies
Some guests experienced issues with unexpected charges and payment processes. It's advisable to clarify payment procedures and verify any additional charges upon check-in to avoid misunderstandings.
Consider High Season Visits
April is considered the high season, which could be ideal for those seeking vibrant city experiences and favorable weather conditions.
Utilize Nearby Transportation Services
The hotel offers convenient access to shuttle services and private parking, making it easier for guests to explore the city and its surroundings.
Plan for Language Differences
Guests noted that not all staff members were proficient in English, which could lead to communication challenges. Being prepared with basic Spanish phrases or using translation apps may help bridge the language gap.
Location
Ave Sarasota 65, Santo Domingo 10110
What's nearby
- Torre Caney0.9 mi
- Malecon Center1.6 mi
- Teatro Nacional1.8 mi
- Estadio Olimpico Felix Sanchez2 mi
- Estadio Quisqueya2.3 mi
- Jardín Botánico Nacional de Santo Domingo3 mi
- La Puerta del Conde3 mi
- Monasterio de San Francisco3.3 mi
- Convento de los Dominicos3.4 mi
- Port of Santo Domingo3.4 mi
- Catedral Primada de América3.5 mi
- Chu Chu Colonial3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Embajador, a Royal Hideaway Hotel
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $140 |
Average price (weekend night) | $204 |
When to book a room at El Embajador, a Royal Hideaway Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at El Embajador, a Royal Hideaway Hotel
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Closest
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See most recommended stays in Santo DomingoGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Santo Domingo Dr. Joaquin Balaguer |
Distance to airport | 8.8 mi |
Everything you need to know for your stay in Santo Domingo
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