Relax at the Hilton Shreveport, a conference center hotel connected to the Shreveport Convention Center and close to local corporations and attractions Conveniently located near Shreveport, LA corporations and medical institutions, this convention center hotel is ideal for business interests. Local businesses include Chesapeake Energy, Capital One and Shaw Industries. Leisure travelers will appreciate the hotel’s close proximity to city attractions such as Festival Plaza and the Louisiana Boardwalk Relax in one of our Shreveport, LA hotel's 313 guest rooms, suites or accessible rooms featuring signature bedding, complimentary high-speed internet access, a 32-inch LCD HD TV with cable channels, refrigerator, designer bath products and a spacious work desk Plunge into the heated rooftop swimming pool and whirlpool. Stay fit in the 24-hour fitness center offering cardio and weight training equipment. Socialize over cocktails and appetizers at On the Rocks Lobby Bar. Savor Louisiana specialties from the River Rock Grill or sip a latte at the Coffee Talk Café. Room service is also available The hotel’s connection to the Shreveport Convention Center means you’ll have use of 350,000 sq. ft. of flexible meeting and exhibit space featuring a 95,000 sq. ft. column-free exhibit hall, 18,000 sq. ft. ballroom space and 10 breakout rooms. Our Hilton Shreveport, LA hotel offers event catering and banquet facilities that accommodate up to 100 people Enjoy complimentary services offered by this hotel including a 24-hour business center and complimentary shuttle service within a two-mile radius
Close to Boardwalk. Very clean and comfy beds.
Breakfast was not included.
The hotel itself was really nice. The beds were comfy and shower was clean.
The front desk apparently had some issues with late checkouts from the previous night. My kayak check in stated my room would be ready at 3:00 even though the hotel had stated their check-in time was 4:00. We got to the hotel at 3:10 and found out that none of our rooms were ready and that all they could guarantee would be a room before MIDNIGHT and if they could get us a room at that time, they would refund our money. They had no kind of "waiting list" ready or procedure on how to take care of us in an oderly fashion. I was actually told to "just go to the bar area and ill come find you". I later found out that people were putting their names down with some of the other customer service representatives so I got back in line and was now 5th in line. They actually did get us into our rooms around 4:45 or 5 but they could use a refresher course on customer service!
i didnt like that when the house keeping cleaned the room they folded the old towels and put them back and didnt give us new towels, and when the beds were done they didnt change the sheets out with new sheets and one bed got made but the other one didnt due to items being on the bed which coulda been moved and put back. there was also a note explaining y the bed wasnt made.
The location was perfect for quick access to the interstate and the parkway in Shreveport.
We needed a room for the weekend because of business events. We had stayed at this property several times before, but not within the last 3 years. The 4th floor hall was filthy with trash and dirt. In the room, the TV remote would not work until my husband fixed it. There was no hot water even after asking for maintenance to address the issue; water could best be described as almost lukewarm before maintenance call and lukewarm after maintenance addressed it. The door to the room was crooked on its frame and would not close unless shoved with a shoulder; the door (Room 416) had marks on it where a crowbar or hammer claw had been used on it. Doors on dressers stood open; when pushed closed, they would slide back out. The lamp was broken with live electrical wires exposed at the base which was a critical safety issue. We explained all this and more to the manager before we checked out after the first night and went to another Hilton property across the river in Bossier City.
I enjoyed the alternative staff and the shuttle to the boardwalk and casinos.
Did not care for the congestion of the cars for loading and unloading guests, and having to cross major street to get to cars in the parking garage. A crosswalk would be great!
Check-in was very simple and fast! The valet cew was wonderful-very polite, friendly, and helpful! The entire 'vibe' from the hotel was wonderful! I will definitely stay again and recommend the hotel to anyone that I know!
I checked-out on Sunday Aug.22,2010 (today is Aug.25)...I was charged an additional $100 (total) in deposits and have only received half of that back...I'm being patient!
It was clean, quiet, and well-located. We thoroughly enjoyed our stay.