The Sleep Inn and Suites I-20 is located just off of Interstate 20. This 100 percent non-smoking hotel is conveniently located deep in the heart of Louisiana, offering easy access to many local points of interest and attractions. This Shreveport, LA hotel is minutes away from Shreveport Regional Airport, a number of fine casinos, Gardens of the American Rose Center and Independence Stadium, home of the Independence Bowl. Spend a full day of entertainment at the Louisiana Boardwalk, the largest combination shopping, dining and entertainment development in Louisiana.
breakfast with vegetarian protein (eggs)super clean roomnice furnishings and decorlocation next to big box store and blocks from shopping and diningvery comfortable bed (on the firmer side but soft enough for comfort)wi-fi in room
no ventiallation fan in the bathroomdifferent checkout time than on itenerary (said 12PM, the hotel required 11AM)when faced with emergency, staff seemed reluctant to give 12PM check-out (which was even noted as 12PM on the reservation/itenerary)
Yes i like it a lot and thanks you
Enjoyed the stay.
This hotel was great and the breakfast was beyond terrific. I could not believe what all was offered!
It seems absurd but I could not stand the bathroom counter. While it is pretty, there was a curved bar at this level coming off the front. I couldn't get close to the sink so washing my face was difficult. That was the only thing wrong with this hotel.
We loved indoor pool and breakfast buffet. Room was very nice.
Was upset that room wasn't on same floor as entire family. There were rooms together. Over phone she said rooms were together but arrived and put on 3 different floors. Lady behind desk was rude. Also didn't like that lights in pool room went out.
I loved everything about this hotel. The breakfast was great. I enjoyed the hot tub. This should be a 5 star hotel!
When I checked in, The lady that was at the front desk on Februrary 14, 2015 had a very bad attitude! It was a little after 3 pm. She had a short haircut. I do not like the way she acts towards a customer
Spacious room and clean bathroom and free breakfast, and free WiFi connection
The location of the hotel how it sits back of the road.
Clean and comfy rooms. lots of food within walking distance, delicious and complete breakfast, very near the highway, and just extremely comfortable overall.
The king suite was a little small and lacked privacy.
I was very pleased with the location. Very convienient to get on and off of the interstate. Really good Mexican restaurant in walking distance. Staff was great and rooms were very clean! Will return to this same hotel next year for our annual road trip!
Spacious room, confortable bed and a superb staff!
Very clean room, newly remodeled, very comfortable bed, basic breakfast with hot food.
The hotel was very full and noisy, the walls were too thin.
we stayed here for the simple fact that we stayed at a Sleep Inn in Lake Charles and had a great experiance there....the only problem i had with the hotel is that you are not allowed to swim in the pool after 10pm....we were not back in our room but one nght to be able to do so....and the hot tub was turned off waaayyyy before 10pm by 9pm it was already cold...the pool itself was warmer then the hot tub was
The front desk erred in my check-in. Woke me up at 1AM to clarify. Once there was realization the misunderstanding was theirs, no apology was even offered until I asked for one. There was, then, a refusal to discuss or seek to gain resolution. The desk clerk was on the phone with the manager yet the manager did not have the courtesy to speak to me and offer an explanation, extend an apology, offer anything in return for the disturbance in my sleep...that I had paid for. Have never suffered this treatment in any previous hotel experience. The attitude of management is pathetic. The property is new. There is no reason this hotel should not be a desired destination. But, I would not take my chances with this management team again.
Had a great stay. The kids enjoyed the indoor pool. It's not a heated pool but the room is heated. Very nice room. Lots of good businesses right by the hotel. You will enjoy this place.