Candlewood Suites St. Joseph/Benton Harbor By IHG

The hotel and room are very clean, and the property is cleaned by professional cleaning companies. However, some guests have mentioned specific cleanliness concerns, so it's advisable to communicate any issues to the staff for prompt resolution.

The beds are comfortable, but some guests found them to be hard. The linens and towels are new and soft, providing a cozy experience.

Yes, the hotel offers free parking, which is convenient for guests traveling by car.

The high season is in July, and the low season is in November. Consider visiting during the low season for potentially quieter surroundings and more personalized service.

The hotel offers a snack bar and vending machines for drinks and snacks. Additionally, there's a fully equipped kitchenette in the room, providing flexibility for meal preparation.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found that the kitchen supplies provided in the room were limited, so consider bringing your own if you plan on cooking extensively.

A few guests mentioned that their rooms were missing certain amenities, such as toiletries or kitchen supplies. It's advisable to check the room amenities upon arrival and request any missing items promptly.

As there is no breakfast available except for items to buy, consider planning for self-catering using the fully equipped kitchenette in the room.

Some guests found the hotel to be outdated and in need of renovation. If this is a concern, it may be helpful to inquire about the most recently updated rooms when making a reservation.

While the hotel offers a quiet environment, some guests encountered noise issues from neighboring rooms. Consider requesting a room in a quieter area upon check-in.

A few guests reported cleanliness issues such as unclean rooms and maintenance problems. It's advisable to double-check the room's cleanliness upon arrival and promptly report any issues to the staff.

Some guests found that the hotel did not provide daily cleaning services, so consider bringing extra supplies like towels if you prefer not to clean your own room during your stay.

A couple of guests mentioned that the room type they reserved was not available upon arrival. It's recommended to verify the availability of the reserved room type before arrival.

Some guests experienced issues with room features such as the TV, phone, and bathroom amenities. It's advisable to check the functionality of these features upon arrival and report any issues to the staff.