Shangri-La Hotel

Jl May Jend Sungkono No 120, Surabaya 60256, Indonesia
+62 315 661 550


Overall guest ratings

8.1/10 Excellent
Based on 261 reviews
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Review highlights

  • 9.0
  • 8.5
  • 8.3
  • 6.9

Good to know

  • Nice building
  • Pleasant entrance area
  • Great reception


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    With a stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district and minutes from Ciputra World Mall, and close to Surabaya Town Square. This 5-star hotel is within close proximity of Surabaya Zoo and Mpu Tantular Museum.


    Make yourself at home in one of the 383 air-conditioned rooms featuring refrigerators and plasma televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.


    Grab a bite to eat at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Night club
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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