Overview

Shangri-La Hotel

Jl May Jend Sungkono No 120, Surabaya 60256, Indonesia
+62 315 661 550

$115+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 350 reviews
See all reviews

Review highlights

  • 9.1
  • 9.1
  • 7.9
  • 5.5

Good to know

  • Great shopping
  • Nice building
  • Great reception

Nearby

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    About

    With a stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district and minutes from Ciputra World Mall, and close to Surabaya Town Square. This 5-star hotel is within close proximity of Surabaya Zoo and Mpu Tantular Museum.

    Rooms

    Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and plasma televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and a health club. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Night club
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 350 reviews
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
    • 7.9 "Tasty food."
    • 7.8 "Good location."
    • 7.4 "Nice rooms."
    • 5.5 "Vibe was decent."

    Overall Rating

    8.4 Excellent
    Based on 38 reviews
    • 9.2 "World class service."
    • 7.9 "Good amenities."
      8.5 "85% thought the building was wonderful."
    • 7.7 "Tasty food."
    • 7.1 "Nice rooms."

    Overall Rating

    7.9 Good
    Based on 77 reviews
    • 9.3 "Excellent pool."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Good value."
    • 7.7 "Tasty food."
    • 7.5 "Good location."

    Overall Rating

    8.3 Excellent
    Based on 115 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 9.2 "Very comfortable."
      10.0 "100% thought rooms were spacious."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.2 "Location is great."
    • 8.0 "Food is delicious."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 119 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.3 "Good value."
    • 7.3 "Good amenities."
      8.2 "82% thought the building was wonderful."
    • 7.2 "Nice rooms."
    • 7.0 "Good location."
      7.0 "70% liked the proximity to shopping."
    • 5.4 "Vibe was decent."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Nice building"
    "Great reception"
    data provided by TrustYou

    Recent Reviews


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